Job Information
Jay Peak Resort Human Resources Engagement Specialist in Jay, Vermont
FULL-TIME | YEAR ROUND
This is where we’re supposed to give you a quick introduction about working at Jay Peak. Except there’s nothing quick about what your experiences will be or what our expectations are. In summary, we will expect you to work hard, to help fellow teammates, to service the guest and to have fun. In return, we will pay you fairly, let you know (and more importantly make you feel) that you are valued, and, if you’re so inclined, work with you to help create a career. Still interested? Keep reading.
SUMMARY
This position is responsible for Jay Peak team member engagement and retention through a variety of functions by performing the following duties.
ESSENTIAL DUTIES & RESPONSIBILITIES (include the following, other duties may be assigned)
Creates and organizes Employee of the Month, Employee of the Year, Legacy Project, and Root Down events, along with the resort wide Holiday Party.
Coordinates with the Marketing team to develop media and collateral for employee events.
Works closely with the HR Coordinator to oversee Raised Right on-the-spot recognition, employee event registrations and event management and administration.
Maintains the perks and recognition programming, evaluates and develops new programming to appeal to, engage and retain employees.
Composes employee informational and recognition announcements and notices and distributes them through all appropriate channels, including social media, email and webpages.
Creates high-quality Jay Peak brand visual presentations. (ie. open enrollment, staff meetings, orientation)
Conducts exit interviews to determine reasons for departure.
Develops surveys and other tools to monitor and evaluate employee satisfaction.
Organizes and facilitates resort employee orientations.
Maintains knowledge, understanding and administration of all company policies and procedures, specifically the employee handbook.
Oversees employee cycle from recruitment to separation to monitor engagement and retention as well as compliance with report policies.
Collaborates with department leaders to create training for staff development.
Manages the resort’s Job Description Library and works closely with department leaders to ensure that all descriptions are up to date and accurate.
Works alongside Director to analyze wage and salary reports and other data to determine a competitive and equitable compensation plan for the organization.
Assists Director in overseeing and managing Performance Review program to ensure effectiveness, compliance and equity within organization and drive high performance.
In conjunction with Director, provides advice to management teams on how to correct poor performance, employee misconduct and employee relations issues.
Works to resolve employee grievances and appeals.
Participates in employee investigations, maintaining necessary documentation.
Other duties as assigned by supervisor, which could be directly related, or unrelated to original position.
SUPERVISORY RESPONSIBILITIES
This job has no supervisory responsibilities.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
Bachelor's degree (B. A.) from four-year college or university; or two to five years related experience and/or training; or equivalent combination of education and experience.
LANGUAGE SKILLS
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
MATHEMATICAL SKILLS
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
REASONING ABILITY
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
COMPUTER SKILLS
To perform this job successfully, an individual should have knowledge of Payroll systems and a strong working knowledge of Microsoft Office Suite of products.
OTHER SKILLS & ABILITIES
This position requires strong interpersonal skills and the ability to communicate with a wide variety of people, from entry level employees to Executive Managers, to Insurance Brokers.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to sit and talk or hear. The employee is frequently required to stand; use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to walk. The employee must frequently lift and/or move up to 25 pounds.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
RESORT CONDITIONS
This is a Winter Resort Area. It requires that work venues are varied, and in many cases include steep stairways, multi-level buildings and outdoor work areas, subject to very cold, sometimes wet or very sunny work sites. Some facilities are located at the base or bottom area and some are semi-remote and can only be reached by traveling via chair lift(s), skis or snowboards. Walking surfaces are frequently frozen, sloped and slippery. Proper footwear is a must, indoors and out. Workdays and hours, as well as the number of hours required will vary, with an emphasis on weekends and holidays.
WHY WORK AT JAY PEAK?
We’re a team of good-natured folks at the heart and soul of a growing resort community. Our co-workers are our friends, so we happily go the extra mile for each other and our guests. We’re rewarded fairly for our collective efforts and encouraged to pursue individual goals. We’re a family, one that gets to choose its members. We strive for an authentic, community driven Resort that derives its vitality from the on-mountain experience, respect for its history & what has come before it, and its employees whose energy and spirit are its foundation. It’s not for everyone but we’re not looking for everyone-we’re looking for you.
IF YOU HAVE WHAT IT TAKES, HERE'S WHAT YOU’LL GET
Wages starting at $20/hour
Paid Vacation & Sick Time
Paid Maternity & Parental Leave
Medical, Dental, Vision, Accident, Hospital Indemnity, Life & Disability Insurances
401k program eligibility with employer match after a year of employment with 1,000 hours of service
Remote work and/or flexible schedules (depending on position)
FREE or deeply discounted season passes for you and your dependents
Employee Recognition Programs (including daily, monthly, yearly, and seniority programs)
Seasonal employee parties
Regular free employee breakfasts/lunches, family events, and parties
For a full listing of employee perks both on and off-property, click here (https://jaypeakresort.com/employment/discounts-benefits/discounts)
Jay Peak Resort is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. We are committed to the full inclusion of all qualified individuals. In keeping with our commitment, Jay Peak Resort will take the steps to assure that people with disabilities may be provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, or for a full listing of all physical demands/requirements, working conditions, environment, and all other ability qualifications for this role please contact the Human Resources office at 802-327-2183 or hr@jaypeakresort.com.
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