Mercyhealth CHAPLAIN ON CALL in Janesville, Wisconsin

The Chaplain will provide spiritual care and counseling, sacramental functions, and resources to meet the spiritual, religious, emotional, and psychological needs of patients, families, and hospital employees. The Chaplain functions as an integral part of the interdisciplinary team in a patient-centered culture committed to providing “…exceptional health care services, resulting in healing in the broadest sense.” The Chaplain will engage others in their experience of the Sacred, being sensitive to a wide range of cultures and faiths, being respectful of spiritual or religious preferences. In a professional, competent, and informed manner, the Chaplain will affirm the dignity of each person and explore sources of strength and hope. The Chaplain understands the impact of illness and injury on spiritual well-being and seeks to remind others that persons function optimally when there is integration of body, mind, and spirit. Perform other duties as assigned.


  • Respond to staff consults in a timely manner to triage situation

  • On call hours will be seven days on; seven off. Specific evening hours to be worked out with partner

  • Respond to on-call demand by being on site within thirty minutes

  • Meet the needs of the injured, dying, and give support to visitors and staff

  • Record each visit and document initial assessment

  • Provide end of life support as requested

  • Provide sacramental ministry as requested for patients, families, and staff members

  • Utilize the resources of patient’s local congregation/parish to assist in meeting the spiritual needs of the patient and their families, with the goal of enabling persons to utilize their own faith as a resource for health and healing.

  • Available to debrief staff after a traumatic event

  • To work as an effective member of the Mercyhealth Pastoral Care Team and multi-disciplinary teams in all matters

CULTURE OF EXCELLENCE BEHAVIOR EXPECTATIONS To perform the job successfully, an individual should demonstrate the following behavior expectations:

Quality- Follows policies and procedures; adapts to and manages changes in the environment; Demonstrates accuracy and thoroughness giving attention to details; Looks for ways to improve and promote quality; Applies feedback to improve performance; Manages time and prioritizes effectively to achieve organizational goals.

Service- Responds promptly to requests for service and assistance; Follows the Mercyhealth Critical Moments of service; Meets commitments; Abides by MH confidentiality and security agreement; Shows respect and sensitivity for cultural differences; and effectively communicates information to partners; Thinks system wide regarding processes and functions.

Partnering- Shows commitment to the Mission of Mercyhealth and Culture of Excellence through all words and actions; Exhibits objectivity and openness to other's views; Demonstrates a high level of participation and engagement in day-to-day work; Gives and welcomes feedback; Generates suggestions for improving work: Embraces teamwork, supports and encourages positive change while giving value to individuals.

Cost- Conserves organization resources; Understands fiscal responsibility; Works within approved budget; Develops and implements cost saving measures; contributes to profits and revenue.

Problem Solving - Identifies and resolves problems in a timely manner.

Technical Skills - Pursues training and development opportunities; Strives to continuously build knowledge and skills by participating in educational opportunities; reading professional publications; participating in professional organizations.

Oral Communication –Speaks professionally at all times; Listens and gets clarification; Responds well to questions.

Written Communication - Writes clearly and informatively; Able to read and interpret written information.

Judgement - Exhibits sound and accurate judgment; Displays willingness to make decisions; Makes timely decisions.

Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently.

Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position.

Safety and Security - Observes safety and security procedures; Uses equipment and materials properly.

Adaptability - Adapts to changes in the work environment; Able to deal with frequent change, delays, or unexpected events.

Attendance/Punctuality - Is consistently at work and on time.

Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions.

Initiative - Looks for and takes advantage of opportunities; Asks for and offers help when needed.

Master of Divinity (MDiv) degree, its equivalent or higher, from an accredited school of theology Completion of four units of Clinical Pastoral Education (CPE) residency within a hospital setting

ADDITIONAL REQUIREMENTS Passing the Driver’s License Check and/or Credit Check (for those positions requiring). Passing the WI Caregiver Background Check and/or IL Health Care Workers Background Check. Must be able to follow written/oral instructions.

Ability to effectively balance organization, ecclesiastical and clinical priorities Excellent interpersonal/communication skills Spiritual and emotional maturity to work with people of various communities, educational and cultural backgrounds Understands and appreciates the cultural differences in the health care pastoral role versus that of a parish Demonstrated ability to work well in high demand, high stress environment Demonstrated ability to work well in a team setting Excellent interpersonal and communication skills

Language Skills Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Reasoning Ability Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

WORK ENVIRONMENT The noise level in the work environment is usually quiet. Occupational Exposure: Category B - Some partners in the specified job classification have occupational exposure.

AGE OF PATIENTS SERVED Neonate (birth – 28 days) Infant (29 days – less than 1 year) Pediatric (1 year – 12 years) Adolescents (13 years – 17 years) Adult (18 years – 64 years) Geriatric (65 years and older)

INFORMATION ACCESS Partner may access patient care information needed to perform their job duties.

Patients/families, clergy and parish visitors, public, physicians, and other hospital and clinic personnel

SPECIAL PHYSICAL DEMANDS The Special Physical Demands are considered Essential Job Function of the position with or without accommodations.
While performing the duties of this job, the employee is frequently required to stand, walk, handle, finger, feel, reach, talk, and hear. The employee is occasionally required to sit, stoop, and kneel. This job requires close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

This position would report directly to the lead chaplain who reports to VP.