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County of Chautauqua in the State of New York Announces: CUSTOMER SERVICE FIELD REPRESENTATIVE Examination Number #70592010 Salary: Jamestown Board of Public Utilities - $21.11-$33.06/Hour PROMOTIONAL Examination Date: 3/1/2025 Applications must be Received or Postmarked by: 12/18/2024 Issued on 12/4/2024 by Chautauqua County Department of Human Resources, Gerace Office Building, Mayville, NY 14757 (716) 753-4237 Exam announcements and application forms are available on the Internet at chqgov.com- Click on Employment EXAMINATION PROCESSING FEE: A non-refundable examination processing fee of $15.00 is required for each separately numbered examination for which you apply. The examination processing fee may be paid either by sending a check or money order payable to the Director of Finance (please write the examination number and title on your check/money order), paying in-person with a valid credit card, or payment by phone (must have application in office). We cannot accept cash. APPLICATION FORM: Your application for this test is part of the examination process. Applications must be completely filled out, with all pertinent information stated. Vagueness or ambiguity will not be interpreted in your favor. We do not refer to other applications on file for additional information. Applications that do not show training and/or experience to meet minimum qualifications may be disapproved. VACANCIES: At present three (3) vacancies exist in the City of Jamestowns Board of Public Utilities. DUTIES: A Customer Service Field Representative involves the connection and disconnection of water and electric services, the manual and electronic reading of utility meters, taking of service orders and payments, location of utility infrastructure, dealing with customer complaints and other related work. This work is performed largely away from the utility buildings and under minimal supervision. An incumbent in this position may also work in the office as needed performing basic customer service work. This work varies from manual meter reading tasks to dealing with complex utility service, troubleshooting and customer service work. Does related work as required. MUNICIPAL CANDIDATES PLEASE NOTE: Participation in this examination will only afford promotional eligibility within your current agency as long as you have obtained the required number of years of Permanent Competitive Class status in the required title within the current agency. MINIMUM QUALIFICATIONS: Two (2) years of permanent, full-time status as a Utility Worker, or fulltime status as an Apprentice Lineworker. For full announcement: www.chqgov.com