Job Information
ALLSTEM Field Engineer in Jamaica, New York
Responsible for a broad scope of operational support and install, move, add, and change (IMAC) requests supporting the IT infrastructure in office environments, reservation centers, and airport locations. '-Provides service and customer support during field visits or dispatches. -Diagnoses errors or technical problems and determines proper solutions. -Produces timely and detailed service reports. -Documents processes. -Collects and analyzes performance data to provide technical assistance. '-Ties workflow to schedule-Accurately documents solutions related to complex issues-Creates workaround procedures when standard procedures have failed and ensures issues are resolved-Troubleshoots and develops technical solutions related to software and setup errors for field engineers, technicians, and customers-Builds positive relationships with customers-Ability to use a ladderQualifications:•SIDA DRIVING AND ESCORT JFK CUSTOMS•SIDA FOR LGA /JFK•TRAINING 8-5•THEN THEY WILL PUT CANDIDATE IN A SHIFTIf you believe, you need a reasonable accommodation in order to search for a job opening or to apply for a position, please contact us by sending an email to accommodationrequest@ain1.com for assistance, or call our Human Resources at (800) 270-9120. AllSTEM, Inc. participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
Minimum Salary: 28.75 Maximum Salary: 28.75 Salary Unit: Hourly