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HD Supply Supervisor, Credit and Collections in Jacksonville, Florida

Job Summary

Supervise and coordinate all aspects of credit and collections. Notify customers of delinquent accounts to solicit payment. Duties include receiving payment and posting amount to customer's account; keeping records of collection and status of accounts.

Major Tasks, Responsibilities, and Key Accountabilities

  • Reviews and approves credit applications.

  • Prepares credit reports as directed.

  • Persuades customers to pay amount due on credit account, damage claim, or non-payable check, or negotiate extension of credit.

  • Reports status of accounts and contracts regularly.

  • Prepares legal documents as needed.

  • Interviews, selects and trains staff.

  • Ensures associates have the tools and training necessary to do the job.

  • Performs other duties as assigned.

Nature and Scope

  • Experience provides solutions.

  • Ensures that work is performed consistently with company policies and procedures.

  • Leads a group or team of support, craft, or lower level professional associates.

Work Environment

  • Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

  • Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

  • No travel required.

Education and Experience

  • Typically requires BS/BA in a related discipline. Generally 5+ years of experience in a related field. May require certification. Advanced degree may offset less experience in some disciplines.

Our Goals for Diversity, Equity, and Inclusion

We are committed to creating a culture that promotes equity, respect, and advocacy for every HD Supply associate. We value the diversity of our people.

Equal Employment Opportunity

HD Supply is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

HD Supply is an Equal Opportunity Minority/Female/Individuals with Disabilities/Protected Veteran and Affirmative Action Employer. HD Supply considers for employment and hires qualified candidates without regard to age, race, religion, color, sex, sexual orientation, gender, gender identity, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law.

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