UnitedHealth Group Clinical Administrative Coordinator - Jacksonville, FL in Jacksonville, Florida

OptumRx is an empowering place for people with the flexibility to help create change. Innovation is part of the job description. And passion for improving the lives of our customers is a motivating factor in everything we do.

If you're ready to talk about groundbreaking interactions, let's talk about what happens when a firm that touches millions of lives decides to gather results from millions of prescriptions every month and analyze their impact. Let's talk about smart, motivated teams. Let's talk about more effective and affordable healthcare solutions. This is caring. This is great chemistry. This is the way to make a difference. We're doing all this, and more, through a greater dedication to our shared values of integrity, compassion, relationships, innovation and performance. Join us and start doing your life’s best work. SM

Expanding access to affordable, high quality health care starts here. This is where some of the most innovative ideas in health care are created every day. This is where bold people with big ideas are writing the next chapter in health care. This is the place to do your life's best work. SM

Positions in this function are responsible for various activities related to the provider network database which may include any or all of the following: database maintenance, reporting and extracting data for various reports and analyses, initiating database improvement. Develops and maintains standards for database integrity and quality assurance, coordinates corrective activities to clean database and retain users, and manages communication processes with other departments regarding database improvements. Conducts audits and provides feedback to reduce errors and improve processes and performance. Maintains current provider data to ensure the quality of the network. May be responsible for representing the provider network area on company IT projects, reporting and tracking provider calls and complaints, or for the support, coordination, and production of the paper directory cycles.

Primary Responsibilities :

  • Apply knowledge / skills to a range of moderately complex activities

  • Demonstrate great depth of knowledge / skills in own function

  • Sometimes act as a technical resource to others in own function

  • Proactively identify solutions to non-standard requests

  • Solve moderately complex problems on own

  • Work with team to solve complex problems

  • Plan, prioritize, organize and complete work to meet established objectives

  • May coordinate work of other team members

  • Extensive work experience within own function

  • Work is frequently completed without established procedures

  • Works independently

  • May act as a resource for others

  • May coordinate others’ activities

Required Qualifications:

  • High School Diploma / GED (or Higher)

  • Ability to create, copy, edit, send, and save in Microsoft Excel and Microsoft Word

  • Data entry experience

Preferred Qualifications:

  • Inquiry or update experience with BSAR (ADR SEQ data experience)

  • Inquiry access to CSP

  • Experience in the Healthcare Industry

  • Contract and demographic inquiry or update experience in NDB

  • Customer Service experience

  • Claims experience

  • Provider Data Maintenance experience

Careers with AxelaCare . Discover a health services career that encourages your professional growth while delivering steadfast commitment to exceptional patient care. That's what you discover at AxelaCare. We were founded by a close group of medical professionals in Lenexa, KS to provide patient-focused, state of the art home infusion services for acute, hemophilia and Intravenous Immune Globulin (IVIG) therapies. Today we collaborate with leading doctors to develop breakthrough technologies for patient outcomes assessment; and we recently joined Optum, part of the UnitedHealth Group family of companies. It all reinforces our commitment to empowering people in the pursuit and delivery of exceptional patient care, and creating personalized career paths to discovering your life's best work .

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Keywords: Data; Entry; Clinical; Admin; Administrative; Jacksonville, UHG