Job Information
Citigroup Business Product Owner - Central Control Capabilities - SVP in Jacksonville, Florida
This position is for a Senior Vice President in the Central Testing Utility’s (CTU) Strategy, Governance, and Automation (SGA) Team. Specifically, this role will be in the Architecture Unit in the SGA. This team is responsible for the end-to-end Architecture to support (a) enterprise wide Monitoring & Testing and (b) Call
Listening Controls by providing the right platforms and accurate, reliable reporting and analytics.
Business Product Owner - Central Control Capabilities is responsible for Controls Monitoring & Testing Tool and Call Listening Control Architecture transforming the design and delivery of the new and enhanced solutions / platforms.
Responsibilities:
Primary point of contact for CCC technology book of work and ensure prioritization criteria are defined and evolved to deliver enhancements as per agreed timeline
Product Owner for Call Listening Architecture and leading 2-3 value streams within Controls Monitoring & Testing lifecycle
Oversee the development, enhancement and oversight of the key tools used for Monitoring & Testing across the enterprise
Running working groups with Monitoring & Testing teams to collect user feedback and proposed system functionality improvements
Act as system leader with stakeholders within CCC and outside. This includes - (a) Driving resolution of user queries and concerns, re-prioritizing as necessary and ensuring timely delivery by your team and Technology partner (b) Updating the system user guide and developing release notes (c) Finalizing and publishing technology communications and (d) Delivering User training on new and existing system functionality and the M&T Program
Engage senior management on tactical and strategic solution development.
Presenting on the status of the CCC Architecture at management committees
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Qualifications:
10+ years of experience in financial services
Experience working in global and complex settings with multiple stakeholders
Experience operating in a dynamic, project-based environment with variable stakeholders, shifting priorities, and tight deadlines
Strategic thinker; must be able to formulate effective solutions to complex problems
Strong quantitative and qualitative analytical skills; must be able to generate insights from data and draw impact, conclusions, and recommendations
Excellent organizational skills; ability to multitask, shift priorities, track multiple ongoing processes, delegate as necessary, and track to immutable deadlines
Strong MS office knowledge including Excel, Word and PowerPoint
Familiarity with Jira or similar Agile project management software also beneficial
Effective team player; unwavering commitment to co-operative and collaborative working
Strong written and verbal communication skills; ability to create and present senior leadership-level communications
Ability to proactively improve existing processes and desire to continually improve processes
Ability to work within tight deadlines and shifting priorities
Ability to speak confidently and authoritatively on a range of subjects and influence opinion of counterparts and seniors in a highly visible, high-expectation environment
Strong attention to detail; ability to scrutinize text and dialogue to ensure adherence to regulations and compliance
Proven ability to work in a team of diverse skill sets and cultures
Proven ability to work in high-pressure, time-sensitive environments
Consistently demonstrate clear and concise written and verbal communication
Education:
Bachelor's degree/University degree or equivalent experience
Master's degree preferred
Job Family Group:
Business Strategy, Management & Administration
Job Family:
Business Execution & Administration
Time Type:
Full time
Primary Location:
Jacksonville Florida United States
Primary Location Full Time Salary Range:
$141,440.00 - $212,160.00
In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.
Anticipated Posting Close Date:
Jan 22, 2025
Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.