Job Information
Alight Tax Filing Senior Analyst - Virtual R-28358 in Jackson, Mississippi
This is a job for a Tax Filing Senior Analyst -- Virtual position with the company located in the Jackson, MS area.
Responsibilities:
Being primary point of contact in Tax Filing for clients and client teams. Being a liaison to coordinate all aspects of tax filing delivery accurately and efficiently. Educating clients and providing subject matter expertise for payroll tax filing and company POV. Support mentoring and training of new colleagues. Managing Tax Filing suppliers, as appropriate, to support accurate and timely delivery. Supporting and overseeing delivery operations, including Tax Filing suppliers. Coordinating and supporting testing for updated interfaces; supporting implementation of new clients. Managing variance analysis control point when issue needs escalation or analysis. Responding timely to inquiries from Client/Partner teams and escalate timely when needed. Communicating with client for resolution/action (EFT set up, TPA, Applied For, Penalty and Interest report). Supporting and providing timely research on compliance and regulatory issues. Escalate when additional support is needed. Compiling, reporting, and analyzing metrics. Responsible for identification of process or other issues and provide support suggested resolution to management. Using tax knowledge and experience to problem solve.
Qualifications:
2+ years' experience in Payroll Tax Filing. 2+ years' experience of client interaction management. Demonstrate proficiency in Excel (i.e., pivot tables, VLOOKUP, macro development, etc.). 2+ years' experience with tax filing software. Experience in Master Tax and/or ADP Smart Compliance.
Equal Opportunity Employer -- minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity.