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Lakeview Health Services Program Manger in Ithica, New York

Order#: NY1497961 Program Manger

Essential Job Functions Overview With the general supervision of the Residential Program Director, performs a wide range of administrative, training, reporting, and personnel management functions related to the day-to-day operations of a supervised residential facility for persons with mental illness. Individual should strive to create a healing environment that respects the perspectives and experiences of the individuals, families, staff and communities we serve by practicing safe, respectful communication as well as respecting individuals boundaries and differences.

Essential Job Functions:

Administration: Provide on-going leadership in accord with an annual work plan Develop appropriate methods to ensure the quality delivery of services, including the development and implementation of restorative service plans and the timely billing of same Monitor resident progress and respond to resident emergency needs and grievances in a timely manner Review the programs required documentation Generate necessary reports, correspondence, memos, records and forms Manage expenses in accord with organization guidelines Identify and resolve problems that may inhibit the effective and efficient delivery of services Supervise the planning and implementation of recreational, educational, and cultural activities Ensure compliance with all relevant laws and regulations Develop and maintain an inventory of standard residential furnishings, equipment, supplies and food within Lakeviews budgetary guidelines and procedures Conduct routine site inspections Transport clients to and from appointments as necessary Recommend residence maintenance needs to Director Ensure the expeditious remedy of any crisis or otherwise hazardous situation

Supervision: Provide daily support and supervision to direct care staff including, but not limited to, orientation and training of new staff, on-going assessment of staff development needs, and recommendations of appropriate resources to meet those needs Prepare staff schedules, interview and hire new staff Provide regular and constructive feedback to staff and conduct performance reviews Provide guidance and support to staff through participation in the Supervisor on-call rotation

Program Planning, Development and Monitoring: Actively participate in meetings to include the following: Organization meetings Department and team meetings Case conferences Treatment and/or admissions and discharge planning meetings Through consultation with the Program Director, help develop an annual work plan incorporating organization and department goals and standard

Experience, Education, & Physical Qualifications: Typical qualifications would be possession of a bachelors degree in human services (or a related field) and Three years of relevant experience or an Associates Degree in Human Services (or a related field) and five years of relevant experience. Supervisory experience preferred.

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