Job Information
Glory Global Solutions Repair Centre Technician in Istanbul, Turkey
Repair Centre Technician
City/State
Location Turkey/Istanbul
Department Service - Repair Centre
Apply Now (https://lde.tbe.taleo.net/lde02/ats/careers/v2/applyRequisition?org=GGS&cws=74&rid=7949)
ROLE TITLE: Repair Centre Technician
FUNCTION: Service
REGION : EMEA
REPORTING TO: Repair Centre Manager
LOCATION: Turkey
COMPANY OVERVIEW
As a global leader in cash technology solutions, we provide the financial, retail, cash centre and gaming industries with confidence that their cash is protected and always working to help build a stronger business.
Our cash automation technologies and process engineering services help businesses in more than 100 countries optimise the handling, movement and management of cash. While we span the globe, we personally engage with each customer to address their unique challenges and goals — enhancing staff efficiency, reducing operating costs and enabling a more rewarding customer experience.
We offer peace of mind. We enable transformation. We generate options. We empower people. We do all this by releasing companies from the burden of cash management, putting cash to work, and helping customers enhance the value that their staff and facilities add to their business.
We pride ourselves on customer focus, solution quality and our great team. We are growing and diversifying and are looking for talented people who are passionate about what they do and want to contribute to the next phase in our company’s success.
ROLE PURPOSE
Technician responsible for performing hardware repair, maintenance or diagnostic activities under supervision and following existing methodology mainly related to bank automation equipment module repairs. Maintains and supports a number of product lines / equipment / modules on site. MAIN RESPONSIBILITIES
Repair and test equipment/modules independently
Maintain and repair modules and spares and make changes on equipment / products
Know to whom and when to escalate internally
Track repetitive problems and escalate if required
Register Call information into the Service System
REQUIRED EDUCATION AND EXPERIENCE
Professional School / Electronics / Computers
Previous experience in servicing bank automation equipment would be an advantage
Previous experience in repairing Teller Cash Recycler modules would be an advantage
REQUIRED SKILLS AND COMPETENCIES
Software: MS Office, Operating Systems, Diagnostic tools
Working knowledge of selected products and processes
Good analytical skills with a systematic approach to problems
Focus on customer needs (either internal or external)
Focus on results (targets, time and quality)
Self-confident and able to work under stress
Able to prioritise affectively by changing the work order if necessary
Works according to planning, procedures and regulations
Works in a systematic and orderly manner
Demonstrates an eye for detail, being careful and accurate
Fluent written and spoken Turkish
DESIRABLE SKILLS
Fluent English
PCB repair skills
Banknote counter, Printer, Photocopier repair experience
OTHER INFORMATION
No Military Service obligation
GLORY SPIRITS The Glory Spirits & Behaviours reflect the values and behaviours that are critical to the ongoing success of Glory and as such represent the foundations of our behaviour globally to lead us to realise our mission:
Value Creation - strive to create value for customersSelf-Starter- understand the objectives of your own work and are proactive in achieving goalsCollaboration- respect diversity and create a culture of collaboration to work with each other to achieve a common goalIntegrity -understand Glory’s mission and act with responsibility and pride to realise achievement and act and behave with high integrity and a strong sense of ethicsOwn Growth- leverage our own talent and achieve personal development by adopting a broader perspective; looking beyond our own work.
Equal Opportunities
Glory believes in equal opportunity for all qualified persons and will not discriminate against any applicant for employment because of race, colour, religion, marital status, national origin, gender, age, disability, veteran status, or any other status protected by law.
Third Party Agencies Unsolicited resumes will not be accepted by Glory. Should an agency choose to send unsolicited resumes, Glory reserves the right to review such resumes but will not be held liable for any fees/charges associated with a candidate hire except where a formal written agreement is in place between Glory and the Agency to source candidates for a specific role.
An Equal Opportunity / Affirmative Action Employer / An E-Verify Employer
It is the policy of Glory Global Solutions, Inc. to provide equal opportunity for all qualified persons and not to discriminate against any applicant for employment because of race, color, religion, national origin, sex, age, disability, protected veteran status, or any other status protected by state or local law at the Glory Global Solutions, Inc. location to which this application is submitted. In addition, as a Federal Government contractor, all Glory Global Solutions, Inc. locations are affirmative action employers.
EEO Information http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf