Job Information
Insight Global SQL Support Engineer in Irving, Texas
Job Description
Purpose of the Team: The purpose of this team is supporting engineering and customer support through reactive ticketing.
Key projects: This role will contribute to the resolution of incident-based support tickets that have been submitted by the customer.
Typical task breakdown and operating rhythm: The role will consist of 90% ticketing support, 10% ad hoc and meetings.
Compelling Story & Candidate Value Proposition
What makes this role interesting? - This role provides the opportunity to provide support and troubleshooting for a variety of Microsoft customers.
Unique Selling Points: The teams are a really kind group of individuals to work with and have a variety of experiences with different tools and technologies. This role is great for knowledge sharing and technical skill growth.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Skills and Requirements
1. Minimum 3 years experience with SQL.
Minimum 3 years experience with Windows.
Minimum 1 years experience with Azure [preferred, not required].
3+ years of Microsoft SQL Server Database Administration experience in SQL Server 2008R2/2008/2012/2014/2016.
Installed SQL Server 2005/2008/2008R2/2012/2014/2016/2017 on new 32-bit and x64-bit Operating System.
Experience in Migrating from SQL Server 2008 to SQL Server 2012 and from SQL Server 2012 to SQL Server 2014/2016.
Experience in upgrading SQL server software to new versions and applying service packs and patches.
Proficient with SQL Management Studio, Enterprise Manager, Query Analyzer, rescheduling jobs with SQL Server.
Creating DB Maintenance plans, rebuild/reorganize indexes & performing integrity checks.
Highly proficient in database Backup, Restore, Recovery, Linked servers, and Database Maintenance Plans.
Experience with High Availability and Disaster Recoveries like Replication, Log Shipping, Mirroring, and Clustering.
Proficient in implementing different types of Replication Models like Snapshot, Transactional, and Merge.
Experience in Implementing Always On in SQL Server 2012, 2014, 2016 and 2017.
Experience in Implementing Database Mirroring in SQL server 2005/2008/2008R2.
Involved in Installing, Configuring, and Maintaining of Cluster in SQL Server 2008R2 and SQL Server 2012 in Active/Passive.
Auditing database configuration and security configurations.
Actively involved in System Performance by tuning SQL queries and stored procedures by using SQL Profiler, Database Engine Tuning Advisor, Windows performance monitor, DMVs, Resource Governor, Data collection Reports, crystal reports, DBCC and Custom Script, Built-in performance Report and Activity Monitor.
Experience with Database Backup and Restore.
Customer management and teaming skills, supporting customers on phone and written correspondence regarding technical questions and issues
Logical and Critical thinking skills
Deep technical and troubleshooting skills
Passion for technology and learning
Communicate efficiently both written and verbally with a wide variety of customers. null
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.