Job Information
Taco Bell Senior Manager, Restaurant Network Platform in Irvine, California
Who is Taco Bell?
Taco Bell was born and raised in California and has been around since 1962. We went from selling everyone's favorite Crunchy Tacos on the West Coast to a global brand with 8,200+ restaurants, 350 franchise organizations, that serve 42+ million fans each week around the globe. We're not only the largest Mexican-inspired quick service brand (QSR) in the world, we're also part of the biggest restaurant group in the world: Yum! Brands.
Much of our fan love and authentic connection with our communities are rooted in being rebels with a cause. From ensuring we use high quality, sustainable ingredients to elevating restaurant technology in ways that hasn't been done before... we will continue to be inclusive, bold, challenge the status quo and push industry boundaries.
We're a company that celebrates and advocates for different, has bold self-expression, strives for a better future, and brings the fun while we're at it. We fuel our culture with real people who bring unique experiences. We inspire and enable our teams and the world to Live Más.
At Taco Bell, we're Cultural Rebels. Want to join in on the passion-fueled fun? Learn more about the career below.
About the Job:
The Senior Manager is responsible for leading and managing the design, implementation, optimization and support of our restaurant network platform. In addition to managing the network platform this individual will also lead our reliability services team for our restaurant edge node and restaurant software distribution team. This role requires a strategic leader who can balance network infrastructure with a product management mindset.
S/he will be an innovative, intellectually curious problem solver. This person does not need to have the "correct" answer to everything but, rather, should be able to quickly drive the conversation toward a productive solution by including the right actions and accountability. Having a no barriers mentality is critical.
This role works closely with stakeholders including technology leaders, functional partners, franchisees, vendors and across the Yum ecosystem to deliver the best solutions to the entire system.
The Day-to-Day:
Network Platform Management:
Lead the development and execution of comprehensive restaurant network strategies to support the organization's business goals.
Operate and execute the network infrastructure as a product within the larger enterprise portfolio.
Create and maintain a network platform innovation roadmap and consistent reporting metrics.
Network Design and Optimization:
A good understanding of network infrastructure, protocols, and emerging technologies is fundamental.
Evaluate and optimize network performance, ensuring scalability, security, and reliability.
Update and maintain the network standards for restaurants across various personas.
Software Distribution Management:
Develop and implement strategies for the efficient distribution and deployment of software across our restaurant system.
Collaborate with platform teams to ensure alignment and streamline the release process.
Infrastructure Panning:
Oversee the planning, deployment, and management of the organizations network infrastructure.
Implement and maintain scalable and robust solutions for software delivery.
Implement and maintain a robust schedule for firmware and OS critical updates across the ecosystem.
Security and Compliance:
Partner with our cyber security team to develop and enforce network related security policies.
Ensure compliance with industry regulations and standards.
Leadership:
Provide leadership and mentorship to a team of 10 FTEs
Foster collaboration and innovative work environment, promoting professional growth and development.
Effective communication and ability to articulate their approach to solving problems clearly and engage the necessary team members and stakeholders throughout the process.
Ability to understand and break down complex issues into manageable components, allowing for a clear understanding of the problem statement and easy identification of next steps.
Effectively manage resources and budgets for projects and maintenance functions
Vendor Management:
Create and manage relationships with all key third-party partners and service providers related to network and software distribution.
Negotiate contracts, change orders, agreements, and SLA's to ensure cost effective and high-quality services.
Technology Innovation:
Stay abreast of emerging technologies and trends in both network management and software distribution.
Recommend and implement innovative solutions to continually enhance efficiency, effectiveness, security, while driving down costs.
Is This You?
BA/BS degree, advanced degree, particularly an MBA, is preferred in Computer Science, Information Technology, or related field.
7+ years of experience in in network and software distribution.
Strong leadership, communication, and interpersonal skills.
Excellent problem-solving and decision-making abilities.
Strong knowledge of network protocols, architecture, security best practices, and software deployment strategies.
Experience with software distribution tools and technologies.
Ability to work well under pressure and prioritize tasks in a fast-paced environment.
Proven ability to lead, coach, develop and direct virtual technology team members in a collaborative environment.
Experience in managing budgets and financial reporting.
Relevant certifications (e.g. CCIE, ITIL) are a plus.
Experience in Quick Service Restaurant (QSR), retail, and/or multiunit chain/franchise environment a plus.
Work-Hard, Play-Hard:
Hybrid work schedule and year-round flex day Friday
Onsite childcare through Bright Horizons
Onsite dining center and game room (yes, there is a Taco Bell inside the building)
Onsite dry cleaning, laundry services, carwash,
Onsite gym with fitness classes and personal trainer sessions
Up to 4 weeks of vacation per year plus holidays and time off for volunteering
Tuition reimbursement and education benefits
Generous parental leave for all new parents and adoption assistance program
401(k) with a 6% matching contribution from Yum! Brands with immediate vesting
Comprehensive medical & dental including prescription drug benefits and 100% preventive care
Discounts, free food, swag and... honestly, too many good benefits to name
Salary Range: $148,000 to $180,000 annually + bonus eligibility + benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
At Taco Bell, we Live Más and invite you to do the same. Take a seat at our table. Bring your voice. Bring you, just as you are, a Cultural Rebel. We want you to be your best self!
Taco Bell is proud to be an equal opportunity employer and is committed to equity, inclusion, and belonging for all dimensions of diversity. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other protected characteristic.
Taco Bell is committed to working with and providing reasonable accommodation to applicants with disabilities or special needs.
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Employment eligibility to work with Taco Bell in the U.S. is required as the company will not pursue visa sponsorship for this position.
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