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Robert Half Help Desk Support Technician in Irvine, California

Description

Robert Half Technology is looking for a Help Desk Support Technician for one of our clients in Irvine, CA. This Help Desk Support Technician will have the opportunity to work directly with the IT Director and be exposed to new and innovative technologies. This position is looking for someone to wear many hats and be open to handling different job duties including, network troubleshooting, desktop support, Office 365 support and more! If you are looking to grow in your IT career, then this is the opportunity for you. Apply today for immediate consideration.

Requirements

This position will be hybrid involving 3-4 days in office and 1-2 days at home depending on business needs

Minimal travel between offices in – Irvine, Laguna Beach, San Juan Capistrano

Technical Skills Needed

  • Install new software releases, system upgrades, evaluate and install patches and resolve software related problems.

  • Support, monitor, test and troubleshoot hardware, software, ERP, Rep Portal, Internet, phones, video conferencing etc.

  • Assist the staff with end user requirements, including troubleshooting, account maintenance and training.

  • Play a key role in managing system security (AD, Firewalls, Virus Scanners, etc.)

  • Work with supervisor to manage infrastructure needs.

  • Work with supervisor to automate tasks, streamline processes and perform standard administration functions as needed.

  • Work with supervisor to improve network functionality.

  • Educate users on best security and equipment practices.

  • Perform additional duties as assigned by management.

  • Must have exceptional communication skills

  • Must have a positive attitude and be a team player

  • Understanding of TCP/IP, DHCP, DNS

  • Linux experience is a huge plus but not required

  • Microsoft 365 is a huge plus but not required

  • Google Workspace is a huge plus but not required

  • Firewall & Switch Configuration is a huge plus but not required

  • VLAN Configuration is a huge plus but not required

  • Self-starter that requires minimal supervision

Technology Doesn't Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Questions? Call your local office at 1.888.490.4429. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

© 2021 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/terms-of-use) .

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