Job Information
The John Fornetti Dental Center Guest Services Partner - Dental Assistant in Iron Mountain, Michigan
Position Summary: We couldn't get by without YOU! You are the dentist's "wingman" from the start of the appointment and past the finish line, helping to transform smiles. With a kind word or compassionate gesture, a Dental Assistant can create a calm, comfortable atmosphere for anxious patients, reassuring them of relief for and satisfaction of their dental concerns. This engaging, highly functioning position provides an exciting challenge for quick thinkers as you anticipate the needs of both the doctor and patient, actively listening to deliver consistent "guest-centric" care.
EARN WHILE YOU LEARN -- NO PRIOR EXPERIENCE NEEDED! We train in-house, providing you with the necessary skills and competencies to grow an extremely rewarding career. After mastering the basics, additional training, education and certification are all available to pursue with financial support from us!
Benefits & Rewards
- Health Insurance & In-House Dental Care Program (FT only)
- Paid Vacation & Sick Time; Shift Differential
- 401(k) Contributions (FT only)
- Sign-On & Referral Bonus
- Flexible Scheduling; no weekends or holidays
- Incentives & Career Growth Opportunities
Position Specifics & Requirements
- Full-Time (32+ hours/week) or Part-Time (<32 hours/week), on-site in Iron Mountain
- OSHA / CPR Knowledge, HIPAA Confidentiality Standards (In-House Training)
- Work both independently and collaboratively with team members
- Maintain dependable and punctual attendance in accordance with schedule
- Handle multiple tasks and deadlines efficiently and effectively
- Adhere to all healthcare industry and operations' best practices, adapting to new technologies and processes as developed
Essential Position Responsibilities & Duties
- Relationship Builder: Interact with patients in a cheerful and professional manner; update and maintain patient records; offer items to increase patients' comfort through treatment experience.
- Radiography Technician: Obtain patient x-rays.
- Clinical Aid: Assist doctors with dental procedures including anesthesia, surgery, primary and perioperative care; obtain necessary equipment and instruments for treatment; monitor doctor's daily itinerary to efficiently perform treatment as scheduled.
- Sterilization Technician: Monitor treatment facilities for organization; clean treatment facilities post-procedure and prepare for next incoming patient; sterilize instruments and equipment to standards.
- Communications: Respond to patient inquiries; prepare patients' individual treatment plans as directed by doctor; follow-up with vendors for timely arrival of dental appliances, supplies ordered; assist Front Office with appropriate scheduling of patient treatment.
- Operations Assistant: Monitor and maintain supplies, inventory within treatment facilities; other responsibilities and duties as they are assigned.
Who We Are: Our office is "guest-centric", committed to remarkable patient satisfaction. We live and work by a set of core values including having gratitude and vitality, being honest and positive, embodying stewardship and genuine compassion. Our team is full of gardeners, hikers, readers, bakers, artists, animal-lovers; we are family people, fun people, happy people. It's not "just a job" to us. We fulfill our purpose every day by providing relief to those living in pain, fear or low self-confidence. "Smiles are what we are all about"; that's both our passion and why we do what we do every day.