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MediRevv Revenue Cycle Services Manager in Iowa City, Iowa

Title: Revenue Cycle Services Manager

Department: Management and Administration

Service Line/Sector: End to End Services, EBO Services

Wage Category: Salaried, Exempt

Reports to: Director, Revenue Cycle Services

Salary range: Commensurate with experience and geographic location.

Job Statement

The Manager of Revenue Cycle Services, drives the daily operational activities for end-to-end revenue cycle performance on behalf of our clients. Direct accountability includes working with both internal and external customers to create efficient process workflows with production teams, developing account resolution strategies and monitoring key performance indicators to deliver targeted performance outcomes.

Job Duties

An effective Manager of Revenue Cycle Services will exemplify the MediRevv Mindset by helping the organization on a whole achieve balance between partners, people, and performance through:

  • Directs and controls the activities of functional areas through operational department supervisors having overall responsibility for production workflows

  • Leads with enterprise mindset to drive desired outcomes

  • Develops efficient processes and documentation to ensure production staff assignments, duties and training are appropriate

  • Delivers insightful and meaningful feedback to Director with focus on opportunities for revenue cycle improvement and ongoing staffing needs for operations success

  • Monitors productivity and quality assurance of production teams to align targets, identify areas of opportunity and take action to drive continuous improvement

  • Builds trusting relationships with internal and external customers by providing confident leadership and timely communication

  • Mentors and provides staff with day-to-day guidance and assistance

  • Maintains knowledge of industry payer billing and appeal policies

  • Comprehends client payer contracts and adheres to compliant billing regulations

  • Participates as subject matter expertise in decision-making process with system integrations and revenue cycle change management activities

Job Requirements – Knowledge, Skills and Abilities

A successful candidate must have proficient knowledge/capabilities in the following areas:

  • Bachelor’s degree desired, or equivalent combination of education and experience

  • 5-7 years of experience in revenue cycle management required

  • Strong working knowledge of revenue cycle business office operations and supervision

Items to consider:

  • Attention to detail and capability to apply discretion and sound judgment in managing complex processes, decisions and handling sensitive information.

  • Exceptional communication, listening, coaching, facilitation, and conflict resolution skills.

  • Ability to relate well to all kinds of people, up, down, and sideways, inside and outside the organization.

  • Strong computer skills including experience using Microsoft Excel, Word, PowerPoint, Outlook, OneDrive

  • Strong consultative and diagnostic skills

  • Strong interpersonal, organizational and communication skills

  • Strong critical thinking and problem-solving skills

  • Ability to interact with others in a professional manner

  • Ability to maintain confidentiality of all aspects of job responsibilities

  • Ability to work independently and as part of a team

  • Strong analytical, problem solving and decision-making ability

  • Attention to detail and ability to navigate systems with awareness of impact to others

  • Able to support the vision and values of our company to accomplish the business goals and objectives

  • Proven strong attention to detail

  • Exhibits effective listening and organizational skills

  • Drives for continuous improvement

  • Ability to prioritize and juggle multiple priorities

  • Ability to travel to MediRevv’s enterprise locations as needed

The Real Deal

When you become a MediRevver great things happen. You can expect training, support, and a work family like no other. In return, we expect you to do great work and live our values. Everything we do is based on the right balance between partners, people and performance.

We are enabled to stand behind this promise by choosing to live our values:

Equal Opportunity Employment Statement

MediRevv is an EEO/AA Employer. M/F/Veteran/Disability. We strongly encourage minorities, veterans, and individuals with disabilities to apply for openings with us.

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