MediRevv Revenue Cycle Services Manager in Iowa City, Iowa
Title: Revenue Cycle Services Manager
Department: Management and Administration
Service Line/Sector: End to End Services, EBO Services
Wage Category: Salaried, Exempt
Reports to: Director, Revenue Cycle Services
Salary range: Commensurate with experience and geographic location.
The Manager of Revenue Cycle Services, drives the daily operational activities for end-to-end revenue cycle performance on behalf of our clients. Direct accountability includes working with both internal and external customers to create efficient process workflows with production teams, developing account resolution strategies and monitoring key performance indicators to deliver targeted performance outcomes.
An effective Manager of Revenue Cycle Services will exemplify the MediRevv Mindset by helping the organization on a whole achieve balance between partners, people, and performance through:
Directs and controls the activities of functional areas through operational department supervisors having overall responsibility for production workflows
Leads with enterprise mindset to drive desired outcomes
Develops efficient processes and documentation to ensure production staff assignments, duties and training are appropriate
Delivers insightful and meaningful feedback to Director with focus on opportunities for revenue cycle improvement and ongoing staffing needs for operations success
Monitors productivity and quality assurance of production teams to align targets, identify areas of opportunity and take action to drive continuous improvement
Builds trusting relationships with internal and external customers by providing confident leadership and timely communication
Mentors and provides staff with day-to-day guidance and assistance
Maintains knowledge of industry payer billing and appeal policies
Comprehends client payer contracts and adheres to compliant billing regulations
Participates as subject matter expertise in decision-making process with system integrations and revenue cycle change management activities
Job Requirements – Knowledge, Skills and Abilities
A successful candidate must have proficient knowledge/capabilities in the following areas:
Bachelor’s degree desired, or equivalent combination of education and experience
5-7 years of experience in revenue cycle management required
Strong working knowledge of revenue cycle business office operations and supervision
Items to consider:
Attention to detail and capability to apply discretion and sound judgment in managing complex processes, decisions and handling sensitive information.
Exceptional communication, listening, coaching, facilitation, and conflict resolution skills.
Ability to relate well to all kinds of people, up, down, and sideways, inside and outside the organization.
Strong computer skills including experience using Microsoft Excel, Word, PowerPoint, Outlook, OneDrive
Strong consultative and diagnostic skills
Strong interpersonal, organizational and communication skills
Strong critical thinking and problem-solving skills
Ability to interact with others in a professional manner
Ability to maintain confidentiality of all aspects of job responsibilities
Ability to work independently and as part of a team
Strong analytical, problem solving and decision-making ability
Attention to detail and ability to navigate systems with awareness of impact to others
Able to support the vision and values of our company to accomplish the business goals and objectives
Proven strong attention to detail
Exhibits effective listening and organizational skills
Drives for continuous improvement
Ability to prioritize and juggle multiple priorities
Ability to travel to MediRevv’s enterprise locations as needed
The Real Deal
When you become a MediRevver great things happen. You can expect training, support, and a work family like no other. In return, we expect you to do great work and live our values. Everything we do is based on the right balance between partners, people and performance.
We are enabled to stand behind this promise by choosing to live our values:
Equal Opportunity Employment Statement
MediRevv is an EEO/AA Employer. M/F/Veteran/Disability. We strongly encourage minorities, veterans, and individuals with disabilities to apply for openings with us.
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