Job Information
Ayres Delta Implement Inc Service Technician in Indianola, Mississippi
SUMMARY/OBJECTIVE:
A Precision Agriculture & Technologies Specialist is responsible for offering sales, service and operational support to customers with all their technology needs. They work with customers and other employees to expand their knowledge and usage of technology and precision products and equipment as well as stay up to date on new technologies and trends involving precision agriculture. A successful Precision Agriculture and Technologies Specialist will perform the following tasks in a way that supports Delta Group's mission to provide quality products/service at a fair price to afford a reasonable return on assets.
ESSENTIAL DUTIES & RESPONSIBILITIES:
- Complete repairs and service on precision ag hardware and software at the dealership or in the field.
- Identify sales opportunities with new and existing customers and offer product recommendations that would be useful to their farming needs.
- Become and remain current on product knowledge, features, upgrades, and benefits.
- Core & Expert Course Level of operational knowledge on all products sold
- Expert level of knowledge on all after-sales solutions for platform(s)
- Technology consultant to salesperson
- Operational consultant to customers
- Develop and maintain relationships with key crop protection retailers, wholesalers, and farmers to better service their related product needs.
- Provide support to store location(s) with knowledge and information pertaining to precision ag hardware and/or software.
- Execute product deliveries, installations, and demonstrations for customers.
- Manage updated manuals and materials.
- Carry out other duties as assigned by leadership.
Maintain a positive, professional, and safe work environment by interacting with customers, peers, management and support resources in a way that promotes teamwork and a commitment to excellence.