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Western Union Strategic Account, Director_USA in Indianapolis, Indiana

North America Strategic Account Director, Remote – Southeast preferred.

Are you an innovative enterprise sales leader with a hunter’s mindset? We are looking for someone exceptionally skilled to manage and grow some of our most important partnerships across North America.

Western Union powers your pursuit.

Role Responsibilities

Reporting directly to Western Union’s Senior Vice President of Strategic Partnerships this role will lead the retention, renewal, and growth of our large strategic partnership portfolio.

  • Responsible for managing and grow some of our most important partnerships headquartered across North America.

  • Establish, nurture and grow a portfolio of assigned strategic accounts in North America.

  • Meet and exceed revenue targets associated with current accounts.

  • Review and analyze partner performance data as compared to peer set or competitors to gain insight into improvements required.

  • Establish a deep understanding of partner business model, businesses, goals and how success is defined across constituents.

  • Partner across the organization to solve complex strategic network challenges and drive roll out of strategic network opportunities.

  • Engage in delivery of annual account plans with clearly defined goals, success measure, and accountability for results and conduct at minimum quarterly in-person update meetings to ensure success.

  • Support renewal and retention discussions and negotiations to ensure win-win outcomes.

  • Ensure all activities are accurately reflected in the CRM tool

  • Establish, nurture and grow relationships at each assigned partner across all levels, scope and geography, including holding in person meetings with networks

Role Requirements

  • 5-7 years of proven success managing and growing revenue with account management experience. Retail, digital and/or financial services industry experience a plus.

  • Preference for business or finance degree

  • Outstanding communication and management skills with ability to influence individuals and teams.

  • Effective people and relationship management success required.

  • Advanced Microsoft skills, including ability to create professional client-facing and internal presentations.

  • Outstanding communication, relationship-building and presentation skills to influence and persuade others.

  • Strategic and creative thinker to develop concepts that deliver results.

  • Organizational skills and attention to detail to fully execute plans.

  • Ability to multi-task and prioritize in a fast-paced and dynamic work environment

We make financial services accessible to humans everywhere. Join us for what’s next.

Western Union is positioned to become the world’s most accessible financial services company —transforming lives and communities. We’re a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.

Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for Western Union. Learn more about our purpose and people at .


The base salary range is $125,000 – $170,000 USD per year. Variable compensation and stock incentives align with individual and company performance. Actual salaries will vary based on candidates’ qualifications, skills, and competencies.


You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few ( ). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment.

Your United States – specific benefits include:

  • Family First Program

  • Flexible Time off

  • Medical, Dental and Life Insurance

  • Tuition Assistance Program

  • Parental Leave

We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.


Estimated Job Posting End Date:


This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.