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Indy Gov Benefits Administration Specialist in Indianapolis, Indiana

Benefits Administration Specialist

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Benefits Administration Specialist

Salary

$48,630.40 Annually

Location

City County Building, IN

Job Type

Full Time

Job Number

08325

Department

HR-Division

Opening Date

04/10/2024

Closing Date

5/10/2024 11:59 PM Eastern

  • Description

  • Benefits

  • Questions

Position Summary

Agency Summary

The purpose and mission of the Human Resources Division is to provide the highest quality of service in the areas of Talent Acquisition, Employee Relations, Compensation & Benefits Administration, Performance Management, Record Retention, and Training & Development; by cultivating a productive, collaborative, and compliant work environment in order for our workforce to meet the needs of the residents of Indianapolis and Marion County.

Job Summary

Position is responsible for administration of employee benefits for the City of Indianapolis and Marion County. Incumbent s upports and delivers administration of various benefit carriers (medical insurance, life insurance, deferred compensation, wellness, etc.) . Position implements benefit plans, policies, and services. Position will prov ide significant technical support to the City of Indianapolis Marion -County PeopleSoft b enefits administrative module . Position reports to the Benefits Manager .

Equal Employment Opportunity

The City of Indianapolis Marion County is an equal opportunity employer . All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. We value diversity in perspectives and experiences among colleagues and the residents of this city of whom we serve.

Position Responsibilities

  • Ensur es employees know what benefits are offered by the company

  • Assisting employees with the enrollment process for savings and insurance schemes

  • Answering any questions employees have about their benefits

  • Communicating with insurance and savings providers to resolve issues

  • Conducting presentations that educate employees about their benefits

  • Informing employees about any changes to the benefits structure

  • Ensuring the company's benefits and leave-of-absence policies comply with federal and state law

  • Keeping up-to-date records of each employee's benefits profile

  • Responsible for providing benefits assistance to the enterprise, through technical support, data review and employee benefits support

  • Review and reconcile benefit system errors in Human Resources Information System (HRIS) through daily reports and system monitoring

  • Serve as a main contact for benefit related questions

  • Provides primary support for Retirement, 457(b) and Life claims and supplemental support to the City’s Third-Party Administrator’s for medical, dental, and vision plan related questions

  • Handles unusual or difficult inquiries/situations through direct employee interaction

  • Provides technical guidance on the more complex issues as needed

  • Submits necessary paperwork to both internal and external stakeholders to ensure proper delivery of benefits

  • Monitor, evaluate, and coordinate services with benefit vendors per instructions from the Benefits Manager

  • Make recommendations to change systems, policies, and procedures

  • E nsures timely and accurate implementation of plan changes

  • Assists employees on the proper use of technologies associated with offered benefits

  • Conducts and participates in benefits surveys as directed by Benefits Manager

  • Serve as back-up to the FMLA/STD and WC programs

  • This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities that management may deem necessary from time to time.

Qualifications

Minimum Job Requirements and Qualifications

High school diploma and a minimum of one (1) to two (2) years’ prior work-related experience is required . Prior PeopleSoft or HRIS data management system knowledge required . Must have proficient user knowledge and experience with Microsoft Office products and be able to operate office equipment .

Preferred Job Requirements and Qualifications

Associate’s Degree in Public Administration , Business Administration, Human Resources, or a related field with t hree (3) or more years of relevant experience in the administration of benefit programs. Relevant work experience may be substituted for education.

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