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Job Summary:

The primary purpose of this position, also known as Fulfillment Associate, is to effectively perform fulfillment tasks including, but not limited to, entering orders for Lexis Nexis Research products, access provisioning and providing professional communication with internal and external customers. The primary purpose of this position is to consistently perform core and general order fulfillment tasks including, but not limited to, entering orders for Lexis Nexis products and providing professional communication with internal and external customers.

Key Responsibilities:

• Responsible for processing of orders from new account creation, credit check, order initial review to invoicing and payment set-up for Non-Top Tier accounts. This includes, but is not limited to, basic order functions including order review, order processing and account maintenance in accordance with established business rules

• Effectively communicate with internal customers (i.e. Sales, Credit & Collection, Customer Service, Accounts Receivable, etc.) fostering collaborative relationships among different teams

• Provide invoice copies, contracts, orders and other customer information from the Fulfillment systems to Sales and/or customer upon request

Qualifications:

• Bachelor's degree holder

• 2 or more years of BPO experience

• Excellent verbal and written communication skills

• Experience with Order Fulfillment is preferred

• Must not have received any Disciplinary Action within the past 12 months

• Must not have any Attendance and Punctuality issues in the past 12 month

• Must have a Successful or above rating in the last Enabling Performance cycle

  LexisNexis, a division of RELX Group, is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: https://forms.office.com/r/eVgFxjLmAK , or please contact 1-855-833-5120.

  Please read our Candidate Privacy Policy (https://www.relx.com/careers/join-us/privacy) .

RELX is a global provider of information and analytics for professional and business customers across industries.

We help scientists make new discoveries, lawyers win cases, doctors save lives and insurance companies offer customers lower prices. We save taxpayers and consumers money by preventing fraud and help executives forge commercial relationships with their clients.

In short, we enable our customers to make better decisions, get better results and be more productive.