Campus Pride Jobs

Accountabilities:

• Accurately and efficiently collect information from State Board websites and enter data into an internal application

• Perform Web research to validate and enter the most accurate information

• Communicate with State Boards in acquiring pertinent documents

• Codify State Board Sanctions and use internal and external systems in recording information

• Provide documentation for data and processes performed

• Convey/communicate information by statement or suggestion

• Directly impact the business through responsibility for quality of services provided by self or others.

• Responsible for research, resolution and responding to questions and problems via email in accordance with service level requirements, while providing an excellent customer experience.

• Adherence to corporate policy regarding authentication, data security and record retention

• Navigate multiple systems and internal tools for research and documentation

• Research any client issues and escalate to Supervisor if a larger issue is identified

• Instill confidence in customers through problem solving skills and strong customer service delivery

  Qualifications:

• Healthcare Background strongly preferred

• Bachelor Degree Holder

• Strong analytical skill and reading comprehension

• Proficient computer skills with multi-tasking very important; specifically research and documentation

• Utilize PC Daily; Microsoft Office Suite and Adobe Acrobat

• Excellent English written and verbal communication skills

• Self-Motivated to work in a goal driven environment

• Attention to detail is a must; ability to perform repetitive actions daily without affecting attention to detail, ability to make judgment calls based on pre-set criteria and experience

• Work environment is such that deadlines may fluctuate in accordance with task urgency or constraints

• Must be extremely adaptable and be able to stay focused

• Must be able to adapt to intense workloads, schedules, and rapidly changing situations with a sense of urgency

  LexisNexis, a division of RELX, is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: https://forms.office.com/r/eVgFxjLmAK , or please contact 1-855-833-5120.

  Please read our Candidate Privacy Policy (https://www.relx.com/careers/join-us/privacy) .

RELX is a global provider of information and analytics for professional and business customers across industries.

We help scientists make new discoveries, lawyers win cases, doctors save lives and insurance companies offer customers lower prices. We save taxpayers and consumers money by preventing fraud and help executives forge commercial relationships with their clients.

In short, we enable our customers to make better decisions, get better results and be more productive.