Job Information
NTT America Solutions, Inc. Associate Information Security Analyst in Hyderabad, India
Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.
Your day at NTT DATA
The role of the Associate Managed Services Information Security Analyst is to work with the security tools and other security teams to monitor, analyse, interpret and report on the incoming client data for the purpose of delivering security information and recommendations to the clients, enabling NTT to deliver the contracted security services. This will include tasks such as security incident detection and response, security event reporting, threat hunting, content maintenance (tuning) and interacting with clients to ensure their understanding of the information generated, recommending client system changes as well as answering security related queries from the clients. This is an entry level role within the Managed Services Information Security Analyst team, and works under guidance of more experienced analysts within the team.
What you'll be doing
Key Roles and Responsibilities:
Work as part of a global Cyber Defence Centre (CDC) team that works 24/7 on rotational shifts.
Work with client stakeholders and Information Security Manager (ISM) to tune the MSSP platform and client SIEM to enable more efficient detection, analysis and reporting
Monitoring of the NTT security tools to review and analyse security logs from client environments
Generate continuous improvement ideas for supported security tools/technologies, to enable improvements to the NTT services, employee experience and client experience
Adhere to SOPs, customer Run Books and standard processes to ensure a globally consistent delivery whilst also proposing changes and improvements to these standards
Utilise and document best practices and amend existing documentation as required
Security incident handling and response from several vectors including End Point Protection and Enterprise Detection and response tools, attack analysis, malware analysis, network forensics, computer forensics.,
Utilise a broad range of skills in LAN technologies, Windows and Linux O/S’s, and general security infrastructure.
Ensure usage of knowledge articles in incident diagnosis and resolution
Perform defined tasks to inform and monitor service delivery against service level agreements and maintain records of relevant information
Manage unresolved incidents and follow up until incidents are resolved
Apply critical thinking to your role to ensure the best outcomes for the client and NTT within the boundaries of the service and SOPs
Remain curious and objective to provide high quality services to the clients, beyond tools native capabilities.
Cooperate closely with colleagues to share knowledge and build a cohesive and effective team environment, benefiting the individual, the business and the client.
Knowledge, Skills and Attributes:
Work is reviewed periodically based on a set of defined procedures or precedence
Normally receives general instruction on work and new assignments
Learns to use professional concepts
Working knowledge on implementation and monitoring of any SIEM or security tools/technologies.
Knowledge on security architecture, worked across different security technologies.
Customer service orientated and pro-active thinking
Problem solver who is highly driven and self-organised
Great attention to detail
Good analytical and logical thinking
Excellent spoken and written communication skills
Team play with the ability to work well with others and in group with colleagues and stakeholders
Academic Qualifications and Certifications:
Degree or relevant qualification in IT/Computing
Security certifications like AZ-500, SC-200, Security+, CEH, CISSP, CISM or similar Certification in different networking technologies such as CCNA , JNCIA , ACCA ,PCNSA , CCSA will be an advantage.
Required Experience:
Entry level experience in SOC Analysis Operations
Entry level experience in SIEM usage for investigations
Entry level experience in Security technologies like Firewall , IPS , IDS , Proxy etc
Entry level experience in technical support to clients
Entry level experience in handling security incidents end to end
Entry level knowledge on security concepts and application of those concepts
Entry level experience in configuring/managing security controls, such as SIEM, Firewall, IDS/IPS, EDR, NDR, UTM, Proxy, SOAR, Honeypots and other security tools
Knowledge on log collection mechanism such as Syslog, Log file, DB API
Knowledge in security architecture
Entry level experience in Security Analysis or Engineering
Workplace type :
Hybrid Working
About NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.