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Barry Callebaut Test Services Manager in Hyderabad, IndianaIndia

Test Services Manager

Location:

Hyderabad, TG, IN, 5000019 Lodz, PL, 90-530

At Barry Callebaut, we are on a journey to transform the cocoa and chocolate industry. As the world’s leading manufacturer of high-quality chocolate and cocoa products, our actions truly shape the future of our industry. We are a business-to-business company, serving the entire food sector, from the cocoa bean to the finest chocolate product. We are a company with a purpose, we believe in doing well by doing good and reinvesting in the communities we operate. We have a long-standing commitment to sustainability and our goal is to shape a sustainable cocoa and chocolate future. We are headquartered in Zurich, and have more than 12,000 passionate Employees working in more than 40 countries worldwide. We are very proud of who we are and what we do. And of course, we are always looking for talented people to help us have a positive impact on our industry and beyond!

About the role

  • Barry Callebaut Digital (BC Digital) is on a mission to lead the digital revolution in the chocolate industry, and we're looking for a highly skilled and motivated Test Services Manager to lead our testing services team. This role is crucial for ensuring the quality and efficiency of our testing processes, managing stakeholder relationships, and integrating business processes with testing services.

  • Reporting directly to the Head of Test Management and Release Management, you will have the unique opportunity to shape our testing services. The ideal candidate will have extensive experience in test management, automated testing tools, and continuous improvement practices.

    Key responsibilities include

  • Develop and maintain strong relationships with stakeholders to understand and address their testing needs.

  • Lead the internal Team of Expert Quality Engineers ensuring the test platforms enablement for Global Project Teams

  • Establish governance frameworks to ensure testing processes align with organizational goals and compliance requirements.

  • Coordinate and prioritize testing service requests from various departments and manage demand.

  • Steer externals and managed service providers ensuring timely delivery of testing services.

  • Oversee and coordinate activities involved in providing testing services, including organizing and scheduling testing activities to ensure they are completed on time and within budget, ensuring the necessary resources (personnel, equipment, software, etc.) are available and properly allocated to different testing tasks

  • Implement and monitor quality control processes to ensure that testing is performed to the highest standards

  • Maintain accurate records of testing procedures, results, and any issues encountered, including generating reports for stakeholders

  • Continuously evaluate and improve testing processes to increase efficiency and effectiveness

  • Communicate with stakeholders (e.g., developers, project managers, clients) to provide updates, gather requirements, and address any concerns related to testing, and identify potential risks in the testing process and develop strategies to mitigate them.

  • Manage automated regression testing by leveraging automated tools to re-run previously executed test cases to ensure existing functionalities still work as expected after changes, e.g. enhancements, patches, and configuration changes, have been made

    About you

  • Graduate degree in IT/technology, computer science or a comparable field

  • Proficiency in English

  • ISTQB advanced test manager is equivalent is a plus

  • Microsoft Azure certification is a plus

  • Tricentis tool suite certification is a plus

  • Minimum 5 years of experience in test management or applicable areas

  • Minimum 3 years of SAP experience is preferred

  • Experience with ITIL processes & systems (incident & change management)

  • Analytical mind, structure and attention to detail make you an ideal candidate

  • Independent and self-driven personality

  • Excellent communicator and team player with a critical, yet result-oriented and positive attitude

  • Exhibits a passion for digital technology and innovation, constantly seeking new and creative solutions to enhance processes, decision-making and user experiences

  • Embraces agile methodologies and flexible thinking to adapt to changing digital trends and business needs, fostering a culture of continuous improvement and learning

  • Is a true team player, supporting their colleagues by sharing knowledge and experience and commits the teams’ joint success

  • Possesses good problem-solving skills and analytical thinking

  • Capable of effecting communication, conveying complex problems clearly and persuasively to internal and external stakeholders

At Barry Callebaut, we are committed to Diversity & Inclusion. United by our strong values, we thrive on the diversity of who we are, where we come from, what we’ve experienced and how we think. We are committed to nurturing an inclusive environment where people can truly be themselves, grow to their full potential and feel they belong. #oneBC - Diverse People, Sustainable Growth.

If you want to learn more about Barry Callebaut, please find further information here.

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