Job Information
Healthfirst Director, Performance Improvement in Hybrid, New York
Duties & Responsibilities:
Partners closely with operations and the business to establish, publish, and execute a strategy for PI initiatives within and between core processes.
Works with PI teams to develop programs and projects based upon business user and business impacts (i.e. reduce risk/cost, improve process).
Identifies operational problems, pain points, and process inefficiencies and finds viable PI solutions advancing Healthfirsts goals and objectives.
Identify and/or direct process improvement opportunities and provide preliminary benefit/financial valuation for project prioritization
Lead cross functional teams in successful completion of assigned projects; generate solutions to complex problems through utilization of problem-solving tools and methodologies
Maintain up-to-date knowledge of all assigned initiatives, with a focus on measurable value
Coach, train, and educate business teams on how to leverage performance improvement tools and methods
Establish strong collaborative relationships with project sponsors, key stakeholders, business leaders and teams
Provide daily management of technically oriented Performance Improvement staff
Plans goals, objectives, policies, and procedures to deliver strategies for successful operation and support of the departmental and corporate goals.
Provides ad-hoc analyses to support corporate or departmental initiatives or programs.
Additional duties as assigned.
Minimum Qualifications:
Bachelors degree from an accredited institution or equivalent work experience.
Experience managing team and multiple projects using Six Sigma / Lean or other project management methodologies.
Experience leading complex process improvement initiatives.
Experience managing staff
Experience working with data sets and/or Microsoft Excel modeling
Experience utilizing valuation and impact analysis methodologies
Experience using workflow diagramming applications to document business processes
Experience leading change management and organizational transformation
Preferred Qualifications:
Masters degree from an accredited institution.
Industry work experience in healthcare such as hospital, managed or long-term care, insurance, government or other healthcare agency.
Experience working with one or more Medicaid managed care plan products
Compliance & Regulatory Responsibilities: NA
License/Certification: Six Sigma Black Belt Certification
WE ARE AN EQUAL OPPORTUNITY EMPLOYER. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, gender identity, sexual orientation, national origin, age, genetic information, military or veteran status, marital status, mental or physical disability or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.