Job Information
Star Market/Shaw's - All Cape Stores Personnel Coordinator in Hyannis, Massachusetts
The Personnel Coordinator is responsible for assisting Store and Department Management in the hiring process and for conducting Orientations. He/she is the liaison between the store associates and store support positions. He/she must possess excellent communication skills and maintain effective and productive working relationships with all store associates. He/she is responsible for modeling the customer satisfaction behaviors, to include being friendly, responsive, knowledgeable and passionate. RESPONSIBILITIES Plan staffing needs with Store and Department Management; interview/prescreen prospective applicants; schedule follow-up interviews with Department and/or Store Management and extends offers for employment Direct local recruiting efforts; represent Company at Job/Career Fairs Conduct Orientation Sessions Monitor and track training of store associates Provide appropriate input into Performance Reviews and record/track associate appraisals Coordinate and track Leaves of Absences Serve as liaison between Payroll, Benefits, Human Resources, and the store Process associate terminations Maintain accurate associate Personnel Files Maintain Time and Attendance records Prepare for and attend unemployment hearings representing the Company Assist Store Management with documentation relating to discipline, grievances and arbitrations Attend and provide input during meetings with associates and/or the Union; including but not limited to; disciplinary meetings, Loss Prevention investigations and meetings with Stewards and/or business agents Input department schedules Maintain associate bulletin boards and legally mandated postings Assist and follow-up with monthly Service Awards Program and annual Scholarship and Associate of the Year Programs Assist Store Management in maintaining strict compliance with all Federal, State, and Company guidelines Assist in increasing sales by utilizing the five steps of retail selling ? Connect with the customer, qualify the customer, present solutions, closing the sale and create a customer for life.