Job Information
YMCA Cape Cod Familly Service Worker in Hyannis, Massachusetts
The Family Service Worker, in collaboration with teachers, will provide services to families in the Head Start Center Based program. In partnership with parents, the Family Worker develops mutually trusting relationships, acts as an advocate for families, and provides support services as needed. The Family Service Worker will assist families in determining their needs and in identifying and developing goals to meet those needs. OUR CULTURE: Our mission and core values are brought to life by our culture. In the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day. We are welcoming: we are open to all. We are a place here you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We are nurturing: we support you in your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger beginning with you. ESSENTIAL FUNCTIONS: Provide case management services to families in the EHS-HS program, including direct services to families by assisting them in determining family strengths, needs, and goals. Work collaboratively with families and other community agencies to provide a full system of care to meet the service needs of the family. Assess services the family is receiving and any need for additional services and makes appropriate referrals. Assure the family can access resources and that appropriate follow up is made. Coordinate services for families by arranging case conferences with specialists, coordinators, and other field staff and community agencies. Conduct outreach activities to recruit prospective families. Compile and maintain family case records of services provided. Maintain confidentiality as required by law and policy. In partnership with parents, plan and facilitate monthly parenting meetings. Assist with parenting classes and with providing parenting information for individual families as needed. Provide crisis intervention as needed and appropriate. Maintain a working knowledge of community resources and current trends in social services. Build liaisons with other community agencies that will ensure cooperation, coordination, and information sharing. Work collaboratively with staff to provide comprehensive, integrated services for families. Initiate, or assist staff to make, child abuse reports, as necessary. Attend meetings, trainings, and individual case staffing. Attend community meetings where HS/EHS representation is appropriate. The above statements are intended to describe the general nature and level of work performed by a person in this position. They are not to be construed as an exhaustive list of all duties that may be performed in such a position. Job descriptions are subject to periodic review and approval QUALIFICATIONS: Education: Associates Degree in social work, psychology, child development or a related field desired. Experience: One-year case management or home visiting experience or working with at-risk families. Experience communicating effectively, both verbally and in writing. Experience with record keeping including progress notes and maintenance of required documentation, knowledge of Child Plus preferred. Experience working with a low income, ethnically and culturally diverse population. Experience working effectively as a member of a team. Bilingual in Spanish or Portuguese language experience preferred. Additional Requirements: Must provide evidence of reliable, insured transportation available for travel during working hours. Driver must provide evidence of a valid driver\'s license and good driving record. Driver must provide evidence of current automobile liability insurance.