Campus Pride Jobs

CapeSpace is a full service business center/ coworking facility with locations in Hyannis and Mashpee. We feature private offices, meeting rooms, communal workspace, virtual offices and an array of business services, for use by small businesses, entrepreneurs, remote workers, or anyone with business space needs. CapeSpace clients bring their laptops and cell phones, and everything else they need to run their business is provided for them. A business center can be described as a hotel for office workers. CapeSpace provides the equivalent of five-star service to its clients, and is looking for employees who are highly customer service oriented and excited about working for a company that values quality and excellence. Job Responsibilities The primary responsibility of the Community Manager is to ensure delivery of any and all CapeSpace services to CapeSpace clients in a high quality, timely, professional and cheerful manner. These will commonly include, but are not limited to, the following: Lead the Front Desk operations in the assigned location(s) Answer phones, emails and respond to CapeSpace clients? requests Greet and manage guests for CapeSpace and CapeSpace clients Know and market CapeSpace products and services. Understand pricing and be able to answer questions. Conduct tours for prospective clients. Assist and help develop Marketing efforts including creating printed materials, executing community and member events, creating campaigns and outreach Maintain facilities in clean, professional and good working order, by continuously surveying the common areas for problems and either correcting the problems or bringing them to the attention of management. This will include light cleaning duties in common areas and rest rooms such as emptying wastebaskets and wiping down surfaces. Manage all meeting room reservations; ensure rooms are clean and ready, and that clients have everything they need. Manage mail process for CapeSpace virtual office clients Order, maintain and track inventory supplies Oversee/ Assist with preparations for events, for example sending invitations, handling RSVPs, ordering and setting out food and beverages, etc. Perform light data analysis, for example comparing vendors for a needed product or service; Understand and train others when needed on internal software platforms and apps Perform light clerical duties as requested by CapeSpace management or by CapeSpace clients, such as photocopying, shipping packages, etc. Provide light technical assistance functions (changing copy machine ink and paper, helping clients connect to Wi-Fi and printers, setting up A/ V equipment for meetings, etc.) as needed Mentor, train and schedule front desk staff as requested. Qualifications: Must possess a cheerful, positive, professional attitude Must have a strong customer service orientation Must have excellent written and oral communication skills Must be capable of thinking on one?s feet and solving immediate problems Must be sufficiently facile with computer technology to learn and operate the CapeSpace systems, interface with tech vendors Must be willing to work occasional evening and weekend hours Working knowledge of Microsoft Excel, Word, Adobe, Gmail, and other commonly used business applications required Must be willing to use own vehicle (mileage paid) Bachelors degree in hospitality or marketing a plus. Hours & Location This is a full time position that has growth potential. Position and duties will fluctuate between Hyannis and/ or Mashpee location as needed Salary: Range: \$48,000 to \$55,000, based on experience and qualifications Benefits include PTO and paid holidays.