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Texas Veterans Commission TVC - Veterans Career Advisor (Veteran Services Representative I) in Houston, Texas

Please Note:All applications must contain complete job histories, which includes job title, dates of employment, name of employer, supervisor's name and phone number, and a description of duties performed./To receive Military Employment preference, a copy of the DD Form 214 (member #1 not accepted), NA Form 13038, VA Summary Benefits Letter, or a DD form 1300 must be provided before an interview can be extended./College transcripts, licenses, certifications, etc. must be provided before an interview can be extended.If this information is not provided prior to the interview, your application may be rejected because it is incomplete. Attaching documents to the application is preferred.Resumes do not take the place of this required information.

Skills Test: A writing sample is required at the time of the interview.

To learn more about TVC Employee Benefits, please click on the link below:

https://www.tvc.texas.gov/wp-content/uploads/2023/02/ERS-brochure-final-1.pdf

*Submitted Through Work in Texas: *

Work in Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions please go to CAPPS Recruit to register or login and access your profile. CAPPS Recruit:https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en

General Description:

Serves as a vital member of the Veterans Employment Services team. Will provide a full range of intensive services with anemphasis on case management, employment, training, and placement services to meet the needs of Veterans with priority given to Disabled Veterans and Special Disabled Veterans. Our Veterans Career Advisors conduct interviews to assess Veteran client needs, disseminate information regarding employment and training programs, and facilitate Veteran access to all workforce development programs and services. In addition, Veterans Career Advisors advocate for Veterans employment and training opportunities with business, industry, and community-based organizations.//

/To promote a strong environment, TVC maintains a telecommuting policy. The policy is decided by division and contingent on continued performance.///

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Essential Duties and Responsibilities:

  • Knowledge of counseling techniques, assessments, career planning and interviewing techniques.
  • Knowledge of community resources and supportive services.
  • Ability to assess Veteran needs and to coordinate Veteran services.
  • Ability to organize, monitor, document, and follow-up with case managed clients.
  • Ability to consistently present a professional image to customers, the public and co-workers.
  • Ability to maintain confidentiality.
  • Conducts a comprehensive assessment of training needs, education, experience, skills, interests and other relevant data to deliver the appropriate level of services and assist Veterans with barriers to employment. This includes working closely with Veterans to enhance their job search skills and efforts.
  • By using a case management approach, develops, documents, and maintains case management records by utilizing an on-line case management system.
  • Counsels and encourages Veterans throughout their reemployment process.
  • Outreaches Veterans who can benefit from specialized services, outreaches to community- based organizations, employers, labor unions, Veteran service organizations and other service providers to promote Veteran employment goals and objectives in finding suitable employment.
  • May refer and job develop Veterans to employment opportunities based on qualifications consistent with employer requirements.
  • Conducts and participates in workshops that assist Veterans in job search activities including resume writing, interviewing, etc.
  • May make presentations to groups.
  • May enter and retrieve information to/from computer systems (workinTexas.com, TWIST, etc.).
  • General personal computer, Microsoft Windows and Microsoft Office experience preferred.
  • Work hours other than 8-5 may be required.
  • Performs related work as assigned. Military Crosswalk information:

https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_SocialServices.pdf

Minimum Education:Associates degree from an accredited college or university with major course work insocial work/social sciences or a related field. Experience may be substituted for education on a year-by-year basis.College Transcripts are required and must be provided before an interview can be extended, it is preferred they be attached to the application.**

Minimum Experience: Two (2) years of experience in interviewing, assessment, job placement, retention and counseling work of Veterans and other eligible job seekers.
* * NOTE:/Applicants must be a Veteran who served on active duty for a period of more than 180 days and was discharged/released with other than dishonorable discharge; OR a Veteran who was discharged/released from active duty because of a service-connected disability.*To demonstrate qualification, a DD form 214 (member 1 copy not acceptable), NA Form 13038, or a VA Summary Benefits Letter must be attached to the application or provided prior to an interview being extended. */

Additional Requirements:A valid Texas Driver’s License must be provided within 90 days of hire. * * Preferred Experience and Qualification: * Two (2) years of experience in the operation of computers and in applicable software * Experience with case management principles, standards, and methods * Experience in case guidelines, regulations and polices * Experience providing excellent customer service to both internal and external customers

Knowledge, Skills, and Abilities: * Knowledge of English language enough to compose correspondence, summarize information and write case narratives. * Knowledge of counseling techniques, assessments, career planning and interviewing techniques. * Knowledge of community resources and supportive services. * Ability to assess Veteran needs and to coordinate Veteran services. * Ability to organize, monitor, document, and follow-up with case managed clients. * Ability to consistently present a professional image to customers, the public and co-workers. * Ability to maintain confidentiality. *Environmental & Physical Conditions: * Normal office work environment, mostly sedentary in nature. May involve walking; standing; remaining stationary for long periods of time; pulling and pushing; kneeling, stooping, and bending; and safely lifting and carrying items weighing up to 30 pounds. Work involves extensive telephone usage and repetitive hand/wrist/finger motions while using the computer.

Notes to Applicants:

To receive Military Employment preference, applicable source documentsmust be provided before an interview can be extended. Attaching documents to the application is preferred.

College transcripts, licenses, certifications, etc. must be provided before an interview can be extended. Attaching documents to the application is preferred.

If you require any reasonable accommodation for the interview process, please inform the hiring representative who calls to schedule your interview.

This position has been designated as a security sensitive position. A criminal background investigation will be conducted on the final candidate for this position.

DUE TO THE HIGH VOLUME OF APPLICATIONS, WE DO NOT ACCEPT TELEPHONE CALLS. APPLICANTS SCHEDULED FOR INTERVIEWS WILL BE CONTACTED.

Veterans Information: The TexasVeterans Commission is committed to hiring Veterans and is proud to employ the highest percentage of Veterans among all state agencies. Additional info may apply via the job posting.

AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER:

The Texas Veterans Commission does not discriminate on the basis of person’s color, race, national origin, gender, gender identity/gender expression, sexual orientation, marital status, disability religion, or age in employment or the provision of services.

Job: *Business and Financial Operations

Organization: *TEXAS VETERANS COMMISSION

Title: TVC - Veterans Career Advisor (Veteran Services Representative I)

Location: Texas-Houston

Requisition ID: 00042710

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