Job Information
HCA Healthcare Patient Safety Manager in Houston, Texas
Description
Introduction
Do you want to join an organization that invests in you as a(an) Patient Safety Manager? At HCA Houston Healthcare Northwest, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.
Benefits
HCA Houston Healthcare Northwest, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
Free counseling services and resources for emotional, physical and financial wellbeing
401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
Employee Stock Purchase Plan with 10% off HCA Healthcare stock
Family support through fertility and family building benefits with Progyny and adoption assistance.
Referral services for child, elder and pet care, home and auto repair, event planning and more
Consumer discounts through Abenity and Consumer Discounts
Retirement readiness, rollover assistance services and preferred banking partnerships
Education assistance (tuition, student loan, certification support, dependent scholarships)
Colleague recognition program
Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.
Learn more about Employee Benefits (https://careers.hcahealthcare.com/pages/employee-benefits-and-rewards)
Note: Eligibility for benefits may vary by location.
You contribute to our success. Every role has an impact on our patients’ lives and you have the opportunity to make a difference. We are looking for a dedicated Patient Safety Manager like you to be a part of our team.
Job Summary and Qualifications
This position supports the mission of HCA and the Gulf Coast Division; “Above all else, we are committed to the care and improvement of human life." This is realized by the commitment to put patients first, with quality, respect, safety and teamwork in all interactions with every patient, family, staff member, physician and members of our community. To perform, coordinate and supervise daily operations of the Patient Safety & Risk Management Program and be accountable for supporting the Patient Safety Director in advancing a patient safety program that promotes a culture of safety and the elimination of avoidable harm.
What you will do in this role:
The Patient Safety/Risk Manager is responsible for the hospital's risk management activities, which include coordinating insurance coverage and risk financing
Work with defense legal counsel to coordinate claim investigations
Process claims against the facility; including the preparation of records, documents, and providing to defense attorneys any requested information as necessary while maintaining privilege of PSWP
Notify HCI of all actual and potential claims
Work with security on procedures to reduce the frequency and/or minimize the severity of property loss or assets
Contract Review
Grievance and complaint management
Manage non-HCI cases: accept/process subpoenas, visitor events, property loss or theft, etc.
Assist the Patient Safety Director with administering the Patient Safety Program on a day-to-day basis
Exhibit data fluency, and the ability to manage and analyze patient safety/risk management data from a plethora of sources
Understand and use basic statistical methods and formal analytic methods
Effectively report, investigate, and analyze patient safety incidents, medical errors and potential risks in the facility
Performs/coordinates Root Cause Analysis as needed
Conduct Patient Safety/Risk Management educational programs that provide front line staff with the tools and equipment to be accountable for their role in patient safety and risk activities
Comply with The Joint Commission's risk management standards and take steps to ascertain that risks are minimized through follow-up and actions on all regulatory / insurance survey report recommendations/deficiencies
Review and formulate policy and organizational changes, making recommendations as necessary
Provide a global perspective in hospital patient safety activities (a big picture view of the inter-relatedness of healthcare practices)
Clearly articulate ideas and patient safety concepts in non-judgmental and non-confrontational ways
Utilize leadership and team-building skills to participate in the work of patient safety and assist Patient Safety Director with change management
Display integrity to maintain effectives and build the trust that is essential to the honesty and transparency of the Patient Safety Program
Maintain a current, up-to-date understanding of patient safety theory, methods, standards and regulatory requirements is essential along with a commitment to lifelong learning to maintain expertise in a rapidly changing field.
Complete the work of patient safety/risk management with the objective in mind to advance patient safety and control and minimize risks at the facility.
What qualifications you will need:
Current Texas RN license preferred. Certification in Patient Safety (CPPS) preferred. Team STEPPS Master Trainer required or within 12 months of hire.
Minimum of one year healthcare experience specifically in patient safety, risk, and/or quality required. Prior leadership/management experience preferred. Healthcare experience should be recent and within a clinical setting such as Hospital, Ambulatory Surgery Center, etc.
Bachelors Degree
HCA Houston Healthcare Northwest (https://careers.hcahealthcare.com/pages/hca-houston-healthcare-northwest) is a 415+ bed acute care hospital that has been serving the north Houston communities for more than 40 years, providing a wide range of medical services including cardiology, maternity care, Level III NICU , pediatrics, bariatrics and neurology. We comprehensively serve our community by employing expert physicians, specialists, nurses and support staff who work together as a unified team to offer a range of diagnostic treatment and support services. From our 24-hour emergency department with Level II Trauma capabilities, to women’s services, to cardiology, we are dedicated to improving the health of our community by delivering exceptional, personalized healthcare. We are members of HCA Houston Healthcare, the most comprehensive family of hospitals in the region and part of the leading provider of healthcare in the country, HCA Healthcare. Together we are stronger, smarter and more accessible in providing the patient-centered care you need close to home.
HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.
"Good people beget good people."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder
We are a family 270,000 dedicated professionals! Our Talent Acquisition team is reviewing applications for our Patient Safety Manager opening. Qualified candidates will be contacted for interviews. Submit your resume today to join our community of caring!
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.