Job Information
Robert Half Office Services Associate in Houston, Texas
Description We are offering a short term contract employment opportunity for an Office Services Associate in Houston, Texas. The role involves providing back-office services to our team and client, primarily focusing on reprographics, copy and mail services in both physical and digital environments.
Responsibilities:
• Executing office functions accurately and effectively to maintain client satisfaction.
• Handling and troubleshooting basic equipment problems.
• Utilizing appropriate logs for office services work and ensuring job tickets are properly filled out before beginning work.
• Prioritizing workflow and delivering work within contracted deadlines.
• Interacting with clients in person, over the phone or electronically, demonstrating detail oriented telephone and email etiquette.
• Managing sensitive and/or confidential documents and information.
• Performing quality assurance on own work and the work of others.
• Answering inbound calls and placing service calls when needed.
• Loading machines with various paper toner supplies.
• Demonstrating strong customer service skills to create, maintain and enhance customer relationships.
• Possessing good problem-solving skills with the ability to escalate issues to a supervisory level when necessary.
• Displaying self-motivation and a positive attitude in a fast-paced environment.
• Cooperating well in a team environment and interacting effectively with a diverse background. Requirements • Proficiency in Customer Service, demonstrating excellent interpersonal skills and the ability to build strong relationships with clients.
• Solid understanding of Office Functions and Operations, ensuring the smooth running of day-to-day tasks.
• Knowledge of company Procedures and Policies, ensuring all activities align with organizational standards.
• Experience in Answering Inbound Calls, managing customer queries and concerns effectively.
• Ability to Supervise team members, promoting a positive and productive work environment.
• Familiarity with About Time software, tracking and managing employee time and attendance.
• Experience in Hiring Processes, aiding in the recruitment and onboarding of new staff.
• Skills in Scanning, both physical and digital documents.
• Experience in Receptionist Duties, including greeting visitors and managing incoming calls.
• Ability to Troubleshoot basic office equipment issues, maintaining functionality and productivity.
• Knowledge of Facility management, ensuring a safe and comfortable working environment.
• Proficiency in Digital platforms, using various software and online tools to enhance productivity.
• Strong Communication Skills, both verbal and written, fostering effective collaboration.
• Experience in Scanning Documents and maintaining digital records.
• Ability to Maintain Logs, tracking office activities and tasks.
• Familiarity with Machinery used in an office setting, ensuring safe and effective operation.
• Ability to handle Paper documents, including filing, copying, and distributing.
• Understanding of Quality Assurance processes, ensuring all tasks meet high standards.
• Experience in Distributing Faxes, managing incoming and outgoing communication.
• Willingness to work Overtime when necessary, demonstrating commitment and flexibility.
• Experience in handling Service Calls, resolving customer issues effectively.
• Ability to handle Confidential Documents, ensuring privacy and security.
• Knowledge of employee Perks, aiding in staff retention and satisfaction.
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2024 Robert Half. Robert Half is not a law firm and does not provide legal representation. Robert Half project lawyers do not constitute a law firm among themselves. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .