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Robert Half International Customer Service Representative in Houston, Texas

Description

A sustainable Energy company located in Downtown Houston, is seeking an additional team member to join the Customer Service department. This Customer Service Representative will be responsible for de-escalation calls, making outbound calls and following up on voice message. The ideal candidate has excellent communication skills, and the ability to multitask in a fast paced environment.

If you are you looking to expand your career as a Customer Service Representative, this is an excellent job opportunity for you! Please submit your most updated resume. Due to the high number of resumes we typically receive, we regret that we are not able to respond to all applicants. However, if you are qualified for this opportunity, or a similar role, you will be contacted directly

Your responsibilities

  • Field and send out send written business correspondence

  • You will likely support business development and client referral goals by actively cross-selling and referring customers

  • Give exceptional customer service in a timely fashion

  • Manage and place incoming telephone calls

Requirements

  • Strong Microsoft Office skills

  • Familiarity with Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insight)

  • 2+ years' experience of proven performance in a goal-driven & customer-focused environment desired

  • Proven experience going the extra mile to solve complex customer inquiries via extensive research

  • Enthusiastic attitude and an engaging businesslike approach

  • Strong communication and interpersonal skills (verbal, written, and listening)

  • Ability to recognize, evaluate, and resolve problems effectively

  • Excellent customer service and office administrative skills

  • Inbound Outbound Calls experience highly desired

If you are committed to delivering an exceptional customer experience to each and every customer you interact with and are a customer service 'champion', we want to hear from you. Submit your resume today!

OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.

Apply for this job now or contact us today at 888.981.6731 for additional information.

All applicants applying for U.S. job openings must be authorized to work in the United States. Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

© 2019 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.

By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.

Salary: $15.20 - $17.60 / Hourly

Location: Houston, TX

Date Posted: February 14, 2020

Employment Type: Temporary

Job Reference: 04170-0011364469

Staffing Area: Office u0026 Administrative

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