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Airport Operations Supervisor (Security)

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Airport Operations Supervisor (Security)

Salary

$59,644.00 - $80,356.12 Annually

Location

7800 Airport Blvd.

Job Type

Full Time

Job Number

35020

Department

Houston Airport System

Opening Date

09/25/2024

Closing Date

10/10/2024 11:59 PM Central

• Description

• Benefits

• Questions

POSITION OVERVIEW

Applications will be accepted from: All Persons Interested

Division/ Section: HOU Security & Badging

Workdays & Hours: Shift work, could include a rotating schedule weekends & holidays

PURPOSE OF DIVISION

The purpose of the Airport Security business unit is to provide a safe and secure environment at William P. Hobby Airport for internal and external guests. The business unit is responsible for Transportation Security Administration (TSA) regulatory compliance. Airport Security will also support and assist Airside and Landside Operations, along with other business units.

PURPOSE OF THE POSITION

The purpose of this position is to ensure all TSA regulatory requirements are met on each assigned shift. The Airport Operations Supervisor – Security responds to TSA inquiries and interacts with TSA investigators, airline supervisors, and Houston Police Department (HPD) Officers and Supervisors. The position will be part of the unified command group during airport emergencies. The position supervises ID badging, access control, permitting, enforcement, and compliance of security functions of William P. Airport according to the Airport Security Plan based on TSA regulatory requirements. This includes implementing work plans based on HAS objectives; resolve citizen, operational, and management issues. The Airport Operations Supervisor - Security achieves goals, while ensuring resources are utilized appropriately. The position contributes to the safe, secure, and efficient operations of the airport through leadership and management of the airport’s security team. The position is operationally and/or functionally focused and is generally responsible for supervising front individual contributors. The purpose of the Security group at William P. Hobby Airport (HOU), one of three airports that make up the Houston Airport System (HAS), is to use intelligence-led, risk-based operations to enhance airport security, reduce fear, and provide a safe environment to the traveling public. Airport Security staff-members monitor vendors, tenants, airline operators, fixed base operators (FBO's) and commercial business operators (CBO's), air cargo operators, and all HAS departments for compliance with Federal regulations as well as HAS Operating Instructions. The Airport Operations Supervisor – Security manages the daily security operations, regulatory compliance, and the badging office conducting to conduct criminal history record checks and ensure compliance with Airport, City of Houston, State and Federal Regulations (CFR 49, 1520 & 1542). Supervise assigned employees, conduct customer interactions to calmly resolve issues, conduct signature authority training classes, have operational oversight and knowledge of utilization of all technology applications. Provide training, coaching, and mentoring to employees who conduct audits, perform inspections and issue airport identification media with the goal of becoming a high-performance organization. "Must be able to pass a criminal background check, obtain and maintain federally mandated security clearances where required."

The responsibilities of this position include, but are not limited to:

• Identifies and anticipates operational, safety and security concerns by inspecting airport facilities and operating areas and monitoring radio communications. Initiates corrective actions and counsel’s airport users, tenants, and employees.

• Creates, revises, and implements operating rules, regulations, standards, and procedures to ensure airport safety. Monitors deviations from federal, state and airport operating rules and regulations.

• Supervises, schedules, assigns work, trains, and evaluates ID Badging/Security employees. Performs operations activities and initiates corrective action for failure to comply with 49 Code of Federal Regulations (CFR) Part 1500, the airport security program or other security directives. Reviews and monitors the results of access investigations required under CFR Part 1500.

• Initiates corrective actions and counsel’s airport users, tenant, and airline activities not in compliance with airport leases, contracts, standards, policies, and procedures.

• Reviews and documents airport security programs and directives and security activities of airport tenants and employees to ensure compliance with airport and federal security regulations. Ensures availability of documents for review by federal agencies.

• Supports operational activities and maintains order during aeronautical-related emergencies, follows the Airport Emergency Plan and other airport rules and regulations.

• Identifies and anticipates operational, safety and security concerns, follows the Airport Security Plan. Performs security activities and maintains reports.

• Represents airport management in coordinating airport emergency and disaster management plans with the TSA, law enforcement agencies, U.S. Customs, airlines and other tenants, and emergency relief organizations.

• Acts as liaison with air carrier station managers and ground security coordinators regarding air carrier security issues.

• Documents training and maintains records as required by CFR Part 1500.

• Develops and provides reports for upper management regarding operations/security activities, inspection results and statistics, and violations of airport leases, contracts and standards by tenants and airlines.

• Keeps abreast of existing and new legislation and ensures compliance to federal, state and local requirements. Advises airport management on needed action. Anticipates future legislation.

• Establishes standards for functional area competencies, cooperation, consistency in work outputs, integrity and expected work and customer service behaviors as they related to the required job specifications.

• Participates in developing innovative solutions to complex organizational, administrative problems related to Airport security/safety.

• Oversees the departmental purchasing supply inventories.

• Supervises the issuance of ID badges in accordance with the established Airport Security Program and TSA rules and regulations.

• Resolves ID badging complaints while complying with Airport and TSA security regulations mandates.

• Administers and maintains automated and physical security record systems for security identification media in accordance with established Airport rules and procedures and other Security Programs.

• Contributes to the team effort by performing related duties as needed.

WORKING CONDITIONS

The position occasionally requires stooping or bending. Occasional very light lifting, such as three or four reams of papers or books (up to 20 pounds or an equivalent weight) may be required. There are occasional minor discomforts from exposure to less-than-optimal temperature and air conditions. The position may involve dealing with modestly unpleasant situations, as with occasional exposure to office chemicals and/or extensive use of a video display terminal. Requires the ability to make coordinated gross motor movements in response to changing external stimuli within moderately demanding tolerances; or the ability to make coordinated eye/hand movements on a patterned response space within low tolerance demands with no real speed requirements.

MINIMUM REQUIREMENTS

EDUCATIONAL REQUIREMENTS

Requires a Bachelor's degree in Aviation Management, Airway Science, Criminal Justice, Law Enforcement, Business Administration, Public Administration or a related field.

EXPERIENCE REQUIREMENTS

Four years of progressively responsible experience in airport operations, airport security or airport safety are required.

Directly related professional experience involving lead or supervisory responsibilities may substitute for the above education requirement on a year-for-year basis.

LICENSE REQUIREMENTS

Requires a valid Class C Texas driver’s license and compliance with the City of Houston’s policy on driving (AP 2- 2).

PREFERENCES

Preference will be given to applicants with considerable knowledge of airport operations and security. Ability to communicate diplomatically and effectively, often in tense situations, with all levels of internal and external customers. Experience with MS Office suite is a plus. Verifiable experience in utilizing any type of access control and/or close circuit television as it relates to this position is strongly preferred. Knowledge of Airport Security Plan and TSA rules and regulations are highly desired.

*Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6.*

GENERAL INFORMATION

SELECTION/SKILLS TESTS REQUIRED:

The selection process will involve application review and/or interview. Department may administer skills assessment test.

SAFETY IMPACT POSITION:

YES - If yes, this position is subject to random drug testing and if a promotional position, candidate must pass an assignment drug test.

Pay Grade: 23

SALARY INFORMATION:

Factors used in determining the salary offered include the candidate's qualifications as well as the pay rates of other employees in this classification.

APPLICATION PROCEDURES

Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during active posting period. Applications must be submitted online at: www.houstontx.gov.

To view your detailed application status, please log-in to your online profile by visiting: http://agency.governmentjobs.com/houston/default.cfm or call (281-233-1886). If you need login assistance or technical support call 855-524-5627. If you need special services or accommodations, call (281-233-1886. (TTY 7-1-1)

Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process.

All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information provided.

Applicants are encouraged to attach a cover letter and resume along with their completed application when applying. For further information pertaining to the Houston Airport System, please visit: https://www.youtube.com/watch?v=EDWLV_sJFoM.

EOE Equal Opportunity Employer

The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy.

The city offers a competitive benefits program, including competitively priced health coverage and a defined contribution pension plan.

Benefits include:

• Medical

• Dental

• Vision

• Wellness

• Life insurance

• Long-term disability

• Retirement pension

• 457 deferred compensation plan

• Employee Assistance Program

• 10 days of vacation each year

• 11 city holidays, plus one floating holiday

• Flexible schedules

• Professional development opportunities

• Transportation/parking plan

• Section 125 pretax deductions

• Dependent Care Reimbursement Plan

• Healthcare Flexible Spending Account

For plan details, visit http://www.houstontx.gov/hr/benefits.html

01

Are you a veteran who served on active duty in the Armed Forces (United States Army, Navy, Air Force, Marine Corps, or Coast Guard) for more than 90 consecutive days and received either an honorable discharge or a general discharge under honorable conditions?

• YES

• NO

  02

  Are you a Houston Airport System employee?

• Yes

• No

  03

  Do you have a valid/current driver's license?

• YES

• NO

• My license is presently restricted, suspended or revoked.

  04

  What is the highest level of education you have completed?

• Less than High School Diploma/GED

• High School Diploma/GED

• Associate degree

• Bachelor's Degree or higher

  05

  What was the area of concentration of your degree?

• Business Administration

• Criminal Justice

• Law Enforcement

• Aviation Management

• Airway Science

• Public Administration

• Other related field

• No applicable

  06

  If you selected "other closely related field", please indicate the degree concentration you obtain (see resume is not acceptable, if statement does not apply please insert N/A)

  07

  How many verifiable years of related professional experience in an airport operation, airport security or airport safety do you possess?

• Less than 4 years

• 4 to less than 6 years

• 6 to less than 8 years

• 8 to less than 10 years

• 10 or more years

• No experience

  08

  Select the software applications with which you are proficient (Check all that apply)

• WORD

• EXEL

• ACCESS

• POWERPOINT

• OUTLOOKSAP

• KRONOS

• NONE OF THE ABOVE

  09

  How many years of directly related professional experience involving lead or supervisory responsibilities do you possess?

• Less than 1 year

• 1 to less than 3 years

• 3 to less than 5 years

• 5 to less than 7 years

• 7 to less than 9 years

• 9 or more years

• No experience

  10

  The Houston Airport System consist of operating on a 365 days period. Are you willing and able to work on shift work, including rotation, weekends and holidays?

• Yes

• No

  11

  Check all verifiable work experience which you have performed as it relates to an Airport Operation environment

• Manage the operational and security activities of an airport

• Coordinate emergency response within an airport

• Generate written and oral reports

• Knowledge of airport operations and security

• Ability to communicate diplomatically and effectively

• Airport Emergency Planning

• None of the above

  12

  Which security and/or safety area(s) do you have experience conducting? (Check all that apply)

• Inspecting security alarm doors

• Monitoring perimeter areas

• Performing traffic and curbside duties

• Monitoring radio communications and/or CCTV

• Conducting criminal history and background investigations

• Experience with scanner fingerprinting

• Monitoring compliance with leases and contracts

• None of the above

  Required Question