Job Information
ARAMARK HR Generalist - Isle Royale National Park in Houghton, Michigan
Job Description
The HR Generalist is responsible for providing support to managers and employees regarding HR policies and practices, researching and/or investigating concerns, and making recommendations that promote positive employee relations. The main area of responsibility is to serve as a resource to management and employees in solving day-to-day workplace matters.
About Isle Royale National Park:?
Visitors' accommodations are accessible only by boat or seaplane. Rock Harbor Lodge has guest rooms with private baths, housekeeping cottages, and services include a dining room, snack bar, gift shop, dockside store, marina, rental motorboats, kayaks and canoes, guided fishing and sightseeing tours. Pristine, remote Isle Royale National Park - located in the northwest of Lake Superior and part of the U.S. state of Michigan.
Position Type: Seasonal
Season Dates: End of May - End of September
Housing: Employee housing is available
Job Responsibilities
Employee Relations and Workforce Engagement:
? Resolve general employee relations issues; provide direction and recommendations to all levels of leadership, ensure fairness and consistency of policy and practice.
? Provide consultation to managers on policies and compliance regarding employment-related matters.
? Investigate and resolve employee complaints, issues, and concerns regarding employment practices originating from the employee hotline and other sources. Prepare relevant documentation using investigation guidelines.
? Design and implement employee engagement strategies that enhance morale, promote inclusivity, and support a collaborative workplace.
? Ensure the completion of Onboarding, File Compliance, and Training Programs (Customer Service Basics, Sexual Harassment, ServSafe)
? Prepare for and conduct employee orientations. Ensure all employees receive an orientation and sign off on all required documents/policies.
? Track training for compliance purposes
? Answer employee questions pertaining to systems such as MyPay, Kronos, MyWorkLife, etc. Assist with troubleshooting when necessary.
? I-9 completion and compliance
? Lead the on-boarding of international hires on J1 visas and maintain compliance of documentation, process and I9 processing
? Coordinate all leave of absence cases to include general administration, comprehensive case management, and compliance with all related policies and employment laws.
Housing Coordination:
? Ensure rooms are move-in ready and photo documented prior to arrivals and properly cleaned and inspected upon exit.
? Manage the allocation of housing assignments, ensuring efficient use of available space.
? Coordinate move-in and move-out processes, providing assistance and support to residents or guests.
? Manage monthly room inspections checking for safety, health risks and cleanliness.
? Address housing-related concerns, facilitate conflict resolution, and liaise with maintenance staff for timely issue resolution.
? Manage employee guest visitor requests and approvals.
? Maintain cleanliness and upkeep of employee housing facilities by partnering with the maintenance department and management.
? Prepare employee housing for winter shut down and reopening in the spring.
Activity Planning:
? Develop and implement a diverse range of engaging activities and events for residents.
? Collaborate with community members to gather feedback and preferences for activity planning.
Communication and Promotion:
? Maintain clear and open communication with residents regarding housing information, policies, upcoming activities, and community updates.
? Utilize various communication channels to promote activities and events, fostering a sense of community engagement.
? Work closely with other departments, such as the employee dining room, and security, to ensure seamless coordination of events.
Documentation and Reporting:
? Maintain accurate records of housing assignments, activity plans, attendance, and resident feedback.
? Generate regular reports on housing occupancy, activity participation, and budget utilization.
Qualifications
? Bachelor's degree in HR or Business Administration preferred, or 2 + years of experience in human resources and employee relations
? Strong written and verbal communication skills required; ability to communicate with tact and diplomacy
? Ability to influence others on policies, practices, and procedure
? Effective at capturing and synthesizing information from multiple parties
? Solid understanding of employment laws
? Ability to handle sensitive and highly personal information daily and maintain confidentiality in a mature and insightful manner
? Proficient in Microsoft Office and experience with case management technology preferred
? Bilingual preferred
? Requires occasional lifting, carrying, pushing, and pulling up to 50 lbs. and ability to stand for extended periods of time
? Must have availability to work event-based hours including evening, weekend, and potentially holiday hours
Education
About Aramark
Our Mission
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
About Aramark
The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook , Instagram and Twitter .