Job Information
Express Employment Professionals Customer Service Supervisor in Honolulu, Hawaii
Hiring: Customer Relations Supervisor (Health Insurance Field)- Elevate Client Care and Lead a Dedicated Team! Pay is up to $70,000 + excellent benefits.
Call today at 808-792-7015 to schedule.
Are you ready to make an impact? Were searching for a Customer Relations Supervisor to lead our team. Your leadership will drive client satisfaction, maintain seamless workflows, and foster strong business relationships.
What's in it for you?
- Robust Benefits: Up to 30 days PTO, 401k matching, 12 paid holidays, wellness perks, and community volunteer leave
- Professional Growth: Develop and guide a team, track client satisfaction, and work closely with our Client Services Manager and Executive team
- Purposeful Work: Conduct client retention meetings, oversee training sessions, and supervise Coordinators to provide elite service
Key Requirements:
- Education and Experience: Bachelors degree required and job experience with 2+ years of supervisory experience
- Skills: Proficiency in Microsoft Office Suite, strong PC keyboarding skills, and effective communication skills for handling escalated client and broker calls professionally
- Preferred: Familiarity with QNXT, MAS200, and Salesforce; experience in enrollment, billing, or customer service within the medical insurance sector is a plus
Join us in setting a new standard for client services. If you're passionate about client care and teamwork, this role is for you!
How to apply for this opportunity:
- CALL our office at (808) 792-7015 to schedule an interview
- REPLY to this job posting with your resume
- SUBMIT an online application through our Express website- www.expresspros.com
Express Employment Professionals, a leading staffing provider, has been a force in the Hawaii staffing industry for over a decade. Since establishing staffing firms in Honolulu and Pearl City around 2007 and 2009, they have been connecting job seekers with quality employment options and helping companies of all sizes find qualified candidates.As a locally owned business, Express is deeply committed to the growth and prosperity of the community.