Job Information
Lithia & Driveway Assistant Service Manager in Honolulu Ford, United States
Dealership:L0280 Honolulu Ford
Assistant Service Manager
Honolulu Ford
Pay range: $90,000-$130,000 based on experience & department performance
Schedule: Tuesday - Saturday, 7am - 5pm
If you are an Automotive Service professional that has the drive to perform, exceed and excel… we want you to come work with us!
The Assistant Service Manager assists the Fixed Operations Director in directing the activities of all service-related staff ensuring exceptional customer service and the attainment of performance targets. This individual is a strong leader who assists in the hiring, training and development of all Service Department personnel to build a winning team.
Qualifications:
Previous Automotive Dealership Service department experience
Excellent Teaching, Presentation & Time Management skills
Knowledge of basic accounting principles & computer use
Acceptable driving record and a valid driver's license
Responsibilities:
Train, develop & mentor Service Advisors & technical staff
Resolve customer requests, questions and concerns.
Inspect repair orders daily for legibility, accuracy and legality.
Ensure that all manufacturer policies and procedures are followed.
Manage the administration, tracking and follow-up required to stay current on warranty, receivables and service contracts.
We offer best in class industry benefits:
Competitive pay
Medical, Dental and Vision Plans
Paid Holidays & PTO
Short and Long-Term Disability
Paid Life Insurance
401(k) Retirement Plan
Employee Stock Purchase Plan
Lithia Learning Center
Vehicle Purchase Discounts
Wellness Programs
High School graduate or equivalent, 18 years or older required. Acceptable driving record and a valid driver's license in your state of residence necessary for select roles. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.