Job Information
Kuehne+Nagel National Sea Logistics Implementation Project Specialist in Hong Kong, Hong Kong
To manage/lead new customer/system implementation, being a welcoming party and bridging the sales and operational activities, to ensure smooth onboarding of new or additional business into KN organization and uplift customer experience.
Your Role
To manage/lead new customer/system implementation, being a welcoming party and bridging the sales and operational activities, to ensure smooth onboarding of new or additional business into KN organization and uplift customer experience.
Your Responsibilities
Project Management
Utilize project management methodology/tools to achieve the project delivery.
Prepare for regular project status updates to internal/external key stakeholders and make proper escalation to remove roadblocks.
Pro-actively manage the project scope and report out scope creep or change requests timely.
Be alert to cost management throughout the implementation cycle.
Carry out risk management throughout the implementation cycle and locate necessary risk mitigation solutions.Conduct handover procedure during project closure.
Create lesson-learn post project closure and promote internal sharing.
Customer Experience Engagement
Establish and maintain strong customer relationship.
Pair up with customer project team to deliver a seamless onboarding.
Conduct regular customer meetings to deep dive into customer requirement/needs.
Connect customer to various functions/departments within KN.
Your Skills and Experiences
Candidatemust from global forwarding companies and relate experience inimplementation project sector, at least 5 years
Preferred candidates who had project management experience for 2-5 years.
Goodcommunication skill in both English and Mandarin
Businessdriven, logical thinking and good interpersonal skills
Good Reasons to Join
We are looking for individuals who have demonstrated skills in consultative selling in the supply chain solutions. In return, you will gain access to professional development opportunities and international exposure in a team-based environment. To find out why Kuehne+Nagel is the best place for a successful professional career, start a conversation with us and click apply today!
Kuehne + Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at 1-800-267-1326 during the hours of 8:00am - 5:00pm EST; Monday through Friday or via e-mail at: HR.helpdesk@kuehne-nagel.com with the nature of your request. We will answer your inquiry within 24 hours.