Job Information
Crumbl Cookies- Holland Shift Lead in Holland, Michigan
A Shift Lead is someone who is in charge of managing one of your working shifts. Shift leads are responsible for completing the duties outlined in the "Baker" job description. Additionally, their duties revolve around direct reports to the general manager. A direct report provides and demonstrates task instructions, manages attendance, and measures key performance indicators. You should keep records and produce reports that will help to review the team's performance. Exceptional communication skills and a passion for excellence are necessary for success in this role. Previous leadership experience is a plus.
Ensure employees reporting to you meet performance expectations Effectively instructing other employees on the shift Establish a safe, secure, and healthy work environment Meet deadlines