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Siemens Healthcare Diagnostics Inc. Customer Service Engineer 2 - MegaLab - Clifton NJ (3rd Shift) - 361607-7754 in Hoffman Estates, Illinois

This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/11837231 Do you want to join us in helping to fight the world\'s most threatening diseases and enabling access to care for more people around the world? At Siemens Healthineers, we pioneer breakthroughs in healthcare. For everyone. Everywhere.

We offer you a flexible and dynamic environment with opportunities to go beyond your comfort zone in order to grow personally and professionally. Sound interesting? Then come and join our global team as

Customer Service Engineer II, specializing in servicing Diagnostic Automation equipment

to

Pioneer breakthroughs in healthcare. For everyone. Everywhere.

Location: Clifton NJ

Shift: After training - Monday to Friday 10pm to 7am (Overnight 3 rd shift, eligible for shift differential pay)

Our global team

: We are a team of 66,000 highly dedicated employees across more than 70 countries passionately pushing the boundaries of what\'s possible in healthcare to help improve people\'s lives around the world. As a leader in the industry, we aspire to create better outcomes and experiences for patients no matter where they live or what health issues they are facing. Our portfolio, spanning from in-vitro and in-vivo diagnostics to image-guided therapy and innovative cancer care, is crucial for clinical decision-making and treatment pathways.

Our culture

: We are part of an incredible community of scientists, clinicians, developers, researchers, professionals, and skilled specialists pushing the boundaries of what\'s possible, to improve people\'s lives around the world. We embrace a culture of inclusivity in which the power and potential of every individual can be unleashed. We spark ideas that lead to positive impact and continued success. Check our Careers Site at https://www.siemens-healthineers.com/en-us/careers

This is a role well suited to an ambitious professional, looking for the next step in their career. As a Customer Service Engineer II, you will be responsible for:

  • You will be responsible for installing, troubleshooting, repairing and performing preventative maintenance on all Siemens Healthcare Diagnostics instrumentation (primarily Automation products) at customer sites with minimal supervision.
  • You will be responsible for delivering both timely and effective repairs as well as adequate training of operators to ensure optimal system performance, resulting in superior customer satisfaction.
  • You will manage financial performance within their territory, meeting or exceeding budget for revenue generation, expense control and inventory management.
  • You will manage company assets to include a company car, cell phone, computer, tools, inventory parts, etc.
  • Establish and maintain proper business relationships with customers and peers, as well as performing necessary administrative duties accurately.

This position may suit you best if you are familiar with what is below, and would like to do develop your career with Healthineers

  • You have the ability and experience to establish and maintain proper business relationships with customers and peers, as well as performing necessary administrative duties accurately.
  • You have experience in testing, repairing and maintaining capital medical equipment
  • You have strong customer service and communication skills
  • You are proficient in the use of tools and service test equipment
  • You have experience in testing, repairing and maintaining capital medical equipment

Required skills to have for the success of this role

Minimum high school diploma; technical Associates Degree or equivalent preferred.

Must be proficient in the use of tools and service test equipment, with the ab lity to work both individually and in an established team setting.

5+ years experience as a medical technologist or field service engineer (biomedical engineer) servicing diagnostic instruments needed.

  • Must demonstrate excellent judgment in customer relations and in managing company resources; strong competency in instrument systems technology to include mechanics, electrical, chemistry, and software technology; experience with electronics, hydraulic and pneumatic systems.

Must demonstrate excellent judgment in customer relations and in managing company resources; strong competency in instrument systems technology to include mechanics, electrical, chemistry, and software technology; experience with electronics, hydraulic and pneumatic systems.

At Siemens Healthineers, we value those who dedicate their energy and passion to a greater cause. Our people make us unique as an employer in the med-tech industry. What unites and motivates our global team is the inspiration of our common purpose: To innovate for healthcare, building

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