Job Information
TISTA Science and Technology System Maintenance Engineer in Hines, Illinois
Overview
Are you aSystem Maintenance Engineer wizard eager to wield your expertise for the betterment of millions? If the answer is yes, an exciting opportunity may be on the horizon for you.
TISTAassociates enjoy above Industry Healthcare Benefits, Remote Working Options, Paid Time Off, Training/Certification opportunities, Healthcare Savings Account & Flexible Savings Account, Paid Life Insurance, Short-term & Long-term Disability, 401K Match, Tuition Reimbursement, Employee Assistance Program, Paid Holidays, Military Leave, and much more!
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Responsibilities
Adept Knowledge can run/maintain/operate with little to no supervision the responsibilities listed below:
Operate current and future high technology peripheral devices such as self-loading tape drives, automated cartridge systems, high-speed impact and laser printers, industrial folder/sorters, and video display terminals (Controllers) associated with keyboards
Maintain print logs and statistics using designated software
Monitor print and mail accounts; coordinate activities with presort vendors
Convert outdated media processes to advance automated processes (Microfiche to Electronic viewing or Electronic Delivery of media
Maintain equipment in accordance with manufacturer instructions and operational handbooks
Document all incidents. The Contractor shall follow up with customer engineers and technical support personnel. Record incidents in problem reporting system. Inform appropriate personnel of problems. The Contractor shall summarize all incidents in a Monthly Incident Report
Meet established VA and/or ITOPS IO safety standards
Monthly Reports creation/maintaining and tracking
Training, Leadership Responsibilities, Monthly/Quarterly/Annual Counseling Statements. Creating/Maintaining/Scheduling Training for PEO contractors - ensuring training benchmarks are met, maintaining all Training and Counseling records - Shift Turnover Reports are created and maintained
Tracking (Hines Output Tracker, AIMs Logs, Print Images, Inventory Burn, Job Forecast, Job Tracking, Job Input, Inventory Levels Accuracy & Maintained, RONA Log, Mail Piece Counts, Maintenance Logs, Training Logs, HR Logs, Vacation/Sick Leave Logs, Shipment Logs, Vendor Point of Contact Logs)
Supply Research GSA Standards - Ordering Supplies & Equipment as needed for PEO
Request for Names and Addresses Process
Shipping Vendor Processes & Bulk Mail process
Outgoing/Outbound Mail Preparation
Peripheral equipment Troubleshooting/Resolution, day to day operation & Maintenance
Job Scheduling/Monitoring and accuracy (Review output samples)
General PEO Housekeeping - Ensure area is clean and picked up, machines and equipment are maintained and serviced, maintain a clean and orderly environment, receptacles are emptied at the end of every day
Presort Software and Equipment
NearStar & Print and Mail Output Sample
Postage Meter Equipment and Software
Incoming & Outgoing Mail Room Process & Upkeep
VBA Partner Engagement, Communication, Scheduling
Qualifications
Ability to Create & Maintain standard Operating Procedures & Guidelines for all Day to Day tasks
Have Software Knowledge - FreeFlow, LEAF Requests, Snow Tickets, Microsoft Products (Excel, outlook, SharePoint, Teams, PowerApps, PowerBI, PowerAutomate, PowerPoint, Access, and any other that we use now or that are adopted in the future)
Ability to Identify, analyze, and resolve processing situations. The Contractor shall coordinate with appropriate technical support personnel
Ability to Identify and analyze hardware problems and initiate corrective action
Ability to monitor production workloads and prioritize tasks to ensure processing schedules are met
Ability to maintain support against t ITOPS IO quality standards
Education:
A Bachelor’s Degree in computer science, electronics engineering or other engineering or technical discipline is required
Eight (8) years of additional relevant experience may be substituted for education
Clearance:
The ability to pass a Tier 2/Modest Background Investigation
Location:
Hines, IL(100% Onsite)
Tuesday - Saturday (7:00 AM - 3:30 PM CST)
Hines Information Technology Center
Department of Veteran's Affairs
5000 South 5th Ave.
Building 215
Hines, IL 60141
TISTA Science and Technology Corporation,a CMMI Maturity Level 3 company, focuses on delivering information technology and professional services to Federal and State agencies. TISTA is recognized in 2019 by Inc. 5000 as one of the fastest-growing private companies in the US. TISTA is also a recipient of 2019 Top Veteran-Owned Companies by the Washington Business Journal. TISTA also received a 2018 Moxie Award in the GovCon category.
Here at TISTA Science and Technology, we value Veterans and encourage all to apply!
#thinktista #tistacares #tistavaluesvets
Employment Transparency:
TISTA is an Equal Opportunity/Affirmative Action Employer and embraces diversity in our employee population. It is the policy of TISTA to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or genetic information. TISTA will refrain from discharging, or otherwise discriminating against, employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants.
The EEO is the Law poster is available here, and the poster supplement is availablehere. (https://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf)
The Pay Transparency Policy is availablehere. (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf)
Tista is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation due to a disability for any part of the employment process, please send an e-mail torecruiting@tistatech.comor call (301) 968-3420 and let us know the nature of your request and your contact information.
TISTA is a federal contractor and is subject to the federal contractor COVID requirements under the new FAR/DFARS clauses and must comply with the incorporated Guidance.
If the candidate is hired to perform work on or in connection with one of TISTA’s federal contracts, TISTA is contractually obligated to ask the candidate to verify and show proof of vaccination status and the candidate will be required to comply with mask and social distancing requirements imposed by the FAR/DFARS as well as any additional requirements imposed by TISTA’s customers for any required onsite work.
Job ID2024-5316
Job LocationsUS-IL-Hines