Campus Pride Jobs

Company Description Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose - to uplift everyone, everywhere by being the best way to pay Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.Job Description We are seeking an experienced Performance Consultant to enhance individual and organizational performance within a learning and development context. You will support the Global Product organization and product practitioners across the firm. With Visa's strategy and priorities in mind, you will conduct root cause analysis, assessments, and synthesize performance data to identify skill and knowledge gaps. Reporting to the Global Head of Product and VAS Learning, you will partner with Visa University (VU), the People Team, and business colleagues to close those gaps by creating and deploying solutions that leverage the 3Es of development (Experience, Exposure, Education). This includes performance improvement, measurement strategies, change initiatives, programmatic recommendations, and curriculum design. Essential Functions Stakeholder Management Partner with leadership teams, Talent, People Business Partners, functions, and senior managers to define performance goals and objectives Guide business clients through goal definition, opportunity identification, and solutions using problem-solving principles. Build strong relationships, reputation, credibility, and influence with key stakeholders across the company. Collaborate within a matrixed environment and with employees from other teams and projects. Develop strategic performance improvement plans that align with business goals, leveraging existing products or creating new ones when needed. Work with the Performance Consulting Guild to develop guidelines and best practices for the role. Consulting and Solutioning Identify business challenges and perform root cause analysis to determine the right solutions to drive organizational performance Gather data and pertinent information about work processes, organizational culture, and obstacles to performance. Conduct learning and performance needs analysis to identify skill or knowledge gaps and design solutions to close these gaps. Develop strong business acumen to understand the organization's goals and how they translate into specific performance requirements. Create actionable solution designs that solve client issues, ensuring a link to business performance outcomes. Capture feedback and incorporate it into analysis. Measurement Establish performance metrics and evaluation procedures to deliver impact. Monitor and evaluate the effectiveness of performance improvement strategies and prepare reports and presentations. Facilitate change management processes to ensure successful implementation of performance improvement initiatives. VU Ambassador Build deep knowledge of VU's programs and learning solutions and serve as a Subject Matter Expert (SME). Engage in bold, strategic, and creative thinking to produce solutions inclusive of training. Display a continuous learning mindset, constantly seeking expertise in the learning discipline. Be a champion of Visa's learning culture and values. Integrate VU into marketing and communication campaigns to drive engagement. Occasionally facilitate leadership or other VU programs. This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a gene al guidepost of being in the office 50% or more of the time based on business needs.Qualifications Basic Qualifications 8 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD Preferred Qualifications 9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD Bachelor's degree in Business Administration, Human Resources, Learning and Development, or a related field. A master's degree is a plus. 10+ years of experience as a Performance or Learning Consultant or in a similar role. Experience in training needs analysis, diagnostics, supporting L&D solutions, and evaluation of L&D projects. Experience in or supporting product organizations, with particular focus on product management capabilities and frameworks. Strong interpersonal skills with the ability to create positive relationships at all levels. Consultative orientation with strong stakeholder management and influencing skills. Strong communication (written and verbal) and consulting skills. Experience with Agile management practices. Aptitude for interpreting data, identifying trends, and driving strategies. Strong knowledge of performance metrics and management systems. Exceptional analytical and problem-solving abilities. Excellent team collaboration, coaching, and training skills. Advanced proficiency in MS Office Suite, especially Excel, Word, and PowerPoint. Knowledge of project management methodologies and process improvement techniques. Detail-oriented and organized with strong planning skills.