Job Information
TEKsystems Help Desk Analyst in Hickory, North Carolina
Description:
Requirements: Must be able to work independently and be a self-starter. Adaptability is also a must. Prior hardware experience is preferred but can train if necessary. Must be able to lift at least 50 pounds and you will be on your feet at times.
Skills:
Help desk support, Service desk, Help desk
Additional Skills & Qualifications:
This position requires great people skills. The individual must be skilled at listening to clients, capturing issues, and guiding them through issue resolution. The individual must be courteous, well spoken, and not easily shaken. Previous call center experience is a great plus for the position(s).
Experience Level:
Entry Level
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.