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Guest Services Lift Maintenance Supervisor - Giants Ridge in Hibbing, Minnesota

GREAT PEOPLE | GREAT BENEFITS | JOIN OUR ALL-STAR TEAM! Lift Maintenance Supervisor - Giants Ridge Come join the team at Giants Ridge and make the Northwoods of Minnesota your home! Giants Ridge is the #1-rated family vacation destination in Minnesota, located just north of Duluth in the heart of Minnesota's Superior National Forest. Giants Ridge is a four-season, family-oriented resort offering fun and adventure for everyone. Come work, play and live in an affordable community full of small-town charm with unique shopping and dining experiences where you are greeted with a friendly smile and by name. Each of our four-seasons is full of new adventures. Winter brings incredible skiing, snowboarding, fat tire biking and endless miles of snowmobile trails to explore. Spring is the perfect time to cast a fishing line into one of our 10,000+ lakes. Summers are filled with world-class golf, mountain biking, water recreation and a vast network of ATV trails. Experience the beauty of fall while hiking or hunting. Here in the Northwoods of Minnesota we experience a true work-life balance. Come work here, play here and make GIANT memories with us! Giants Ridge, managed by Guest Services, Inc., is seeking a full-time Lift Maintenance Supervisor to join our mountain operations team. This position provides leadership and supervision to a team of lift maintenance mechanics and is responsible for all lift maintenance operations including preventative maintenance, emergency repairs, scheduling or inspections, compliance with regulatory standards and more. This job requires a strong work ethic and the ability to safely work around heavy equipment and at various heights in both winter and summer conditions. Our team members enjoy amazing benefits such as: * Medical, dental, vision, life, AD&D, long-term disability insurance, EAP, HSAs, FSAs and more * 401(k) retirement plan with company match * Paid time off to rest, relax and recharge * Paid parental leave of up to 6 weeks for eligible employees * Ski/Mountain Perks - free passes for employees and discounts for family members * Free golf for employees at both of our championship golf courses * Employee discounts on food, apparel and accessories * Employee discounts at recreational and lodging facilities nationwide * And more! JOB SUUMARY The Lift Maintenance Supervisor is responsible for the overallmaintenance program for all ski lifts, including fixed and detachablechairlifts, tows, conveyors and their related systems. This position will also perform workincluding maintaining and/or repairing fixed and detachable chairlifts, tows,conveyors and their related systems. ESSENTIAL FUNCTIONS * Develops and implements preventative maintenance and quality assurance programs to meet or exceed all ANSI-B77, manufacturer, insurance and company requirements. * Directs and supervises others in the maintenance, troubleshooting and repair of ski lift mechanical, electrical, hydraulic and other related systems. * Procures parts, tools and resources to complete work in a timely and efficient manner. * Develops and maintains thorough, accurate and up-to-date records of all performed work, to include inspections, repairs and preventive maintenance tasks using the Fiix Maintenance Management software. * Provides troubleshooting knowledge to facilitate the safe operation of all lifts and their related systems. * Assists Mountain Manager in hiring, scheduling, and reviewing lift maintenance staff. * Performs regular periodical checks and inspections of lift equipment. * Responds to, and works to determine causes of lift operational problems. * Operates various types of equipment as necessary for job duties. * Operates off road vehicles in all types of terrain including steep and variable. * Participates in training lift operators and lift maintenance personnel. * Performs a wide range of duties at heights frequently in excess of 20 feet. * Performs other duties as assigned by Mountain Manager and/or Directors. * ngages with guests in a positive and professional manner. SKILLS AND KNOWLEDGE REQUIREMENTS * At least 5 years of lift maintenance or related experience in maintaining, troubleshooting and repairing similar equipment. * At least 3 years of supervisory experience preferred but not required. * An in-depth knowledge of the ski industry and lift maintenance best practices and standards including ANSI B77.1-2017 or the ability to acquire such knowledge. * Knowledge of low voltage control systems, PLCs, HMIs and other complex mechanical/electrical interfaces. * Ability to understand and interpret electrical and hydraulic schematics to troubleshoot, identify and correct problems. * The ability to perform work using a variety of computer applications, including Fiix, CMMS, Microsoft Office Suite. * An ability to speak, read, write and otherwise communicate in English. PHYSICAL REQUIREMENTS * Moving about on foot, snowmobile or UTV to accomplish tasks, particularly frequent movements from place to place on the mountain. * Bend, lift, carry, reach/extend arms and hands above shoulder height frequently, or otherwise move in a constantly changing environment. * Lifting, carrying, and pushing up to 50 lbs. regularly, 50-75 lbs. frequently, ability to push, pull up to 200+ lbs. with assistance. * The ability to follow established policies and procedures when operating a snowmobile and/or UTV on the mountain. * Ability to perform work in extreme cold, wet and hot weather conditions for long periods of time. * Ability to stand or sit for long periods of time. * Reading and writing work-related documents in English. * Speech recognition and clarity, including the ability to understand the speech of customers and co-workers and the ability to speak clearly so that you can be understood by customers and co-workers in English. * Constantly communicates and receives verbal communication with other employees in a fast-paced environment. * Physical presence at the job site is essential to perform job duties. * Must have the ability to engage in a wide variety of physical activities including walking, and working on uneven surfaces, climbing ladders and stairs, kneeling, squatting, etc. * Ability to perform a wide variety of duties at heights from 10-60+ feet off the ground. * Ability to perform work in weather condition including extremes of heat and cold. * Able to work a flexible schedule, including nights, weekends and holidays. EQUIPMENT USED * Variety of off-road transportation vehicles including UTVs, ATVs and snowmobiles. * Varity of construction equipment including telescopic forklift, skid steer and excavator. * Various maintenance equipment including hand tools, power tools, electrical system tools. * Presses * Rigging Equipment * Computer Guest Services, Inc. is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.

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