Job Information
Menasha Packaging Company Sales Project Manager - R3184 in Hershey, Pennsylvania
Sales Project Manager - R3184
DESCRIPTION/RESPONSIBILITIES: * Serves as primary liaison between company and customer to develop best-in-class retail merchandising solutions to achieve sales growth * Manages display and primary packaging development process and execution, working with internal and external stakeholders * Serves as subject matter expert on Menasha's products and capabilities to align with customer's brand objectives * Proactively manages project timelines and communicates progress with key stakeholders, ensuring key dates and deadlines are met * Makes recommendations to customer to optimize quality, structural and brand graphics integrity * Drives internal and customer continuous improvement initiatives to deliver cost savings * Manages internal and customer complaints and assures appropriate corrective actions * Coordinates comprehensive cost estimates working with key stakeholders * Prepares and reviews required business reports * Maintains and shares industry, professional and technical knowledge by networking, attending industry events, and reviewing professional publications * Directs staffing, training, and performance management to develop and improve the sales support function as required
Education & Experience * Bachelor's degree required * Minimum of 7 years of relevant experience required
Knowledge, Skills & Abilities * Ability to design, implement and execute Customer Relationship Management (CRM) business processes and associated applications * Knowledge of and ability to implement effective strategies and activities that promote long-term customer loyalty * Knowledge of project management skills to identify, coordinate, communicate, schedule and determine resources for each project and customer activity * Familiarity with organization's policies, standards and procedures guiding customer interactions Knowledge of practices, tools, and techniques for communicating with a customer * Knowledge of and ability to apply the processes, activities and tools associated with managing customer requests
Physical Requirements & Work Environment * Primarily works in an office environment with occasional time spent in a production and/or warehouse setting * Position may be based at Menasha Packaging site or customer location * Occasional travel required
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Equal Opportunity Employer-minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity