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Emerson Platform Operations Engineer in Heredia, Costa Rica

We are looking for an enthusiastic and motivated Platform Operations Engineer to join our team. In this role, you will play a critical part in the operation, support, and improvement of our application infrastructure. You will ensure the stability, reliability, and availability of our platforms, which include a mix of on-premises and cloud-based systems. This position offers an excellent opportunity to grow your expertise in platform operations, incident management, and system administration.

In this role, your responsibilities will be:

  • Assist in supporting and maintaining application infrastructure and platforms across on-premises and cloud-based environments.

  • Perform day-to-day operational tasks, participate in change, incident, and problem management processes, including performing root cause analyses and implementing preventive measures.

  • Work on automating operational tasks to improve efficiency and reduce manual effort.

  • Contribute to the ongoing modernization effort, assisting in the migration of on-premises systems to cloud platforms and ensuring a smooth transition with minimal disruption.

  • Collaborate with engineering and other technical and non-technical teams in an international setting.

  • Provide 24x7 on-call support on a rotational basis, addressing production issues promptly and effectively.

Who you are:

You approach challenges with a problem-solving mindset and thrive in a fast-paced environment. You enjoy taking ownership of operational tasks and contributing to the reliability of critical systems. You anticipate the impact of emerging technologies and make necessary adjustments.

For this role, you will need:

  • Experience with Linux operating systems, knowledge of Windows systems is a plus.

  • Previous experience in a similar role, with hands-on responsibility for supporting and maintaining application platforms.

  • Familiarity with monitoring tools and incident response processes.

  • Familiarity with DevOps tools, such as Docker, Kubernetes, Terraform, ELK, or Ansible, is a plus.

  • Exposure to cloud computing platforms like AWS or Azure is an advantage.

  • Understanding of basic network principles and web technologies (TCP/IP, HTTP, DNS, routing, load balancing, CDNs, WAF security, etc.) is an advantage

  • Strong analytical and problem-solving skills, with a willingness to learn and tackle technical challenges.

  • Good written and verbal communication skills, with the ability to collaborate across cross-functional teams.

If you're eager to learn, grow, and contribute to a dynamic team, we'd love to hear from you!

Our Offer To You :

We recognize the importance of employee wellbeing and know that to do your best you should have flexible, competitive benefit plans to meet you and your family’s physical, mental, financial, and social needs. We provide a variety of medical insurance plans, with dental and vision coverage. Employee Assistance Program, tuition reimbursement, employee resource groups, recognition, and much more. Our culture prioritizes work-life balance and offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.

At Emerson, we are committed to encouraging a culture where every employee is valued and respected for their outstanding experiences and perspectives. We believe a diverse and inclusive work environment gives to the rich exchange of ideas and diversity of thoughts, that encourage innovation and brings the best solutions to our customers.

The philosophy is fundamental to living our company’s values and our responsibility to leave the world in a better place. Learn more about our Culture & Values and about Diversity, Equity, & Inclusion at Emerson.

WHY EMERSON

Our Commitment to Our People

At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration.

We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world’s most complex problems — for our customers, our communities, and the planet. You’ll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor.

At Emerson, you’ll see firsthand that our people are at the center of everything we do. So, let’s go. Let’s think differently. Learn, collaborate, and grow. Seek opportunity. Push boundaries. Be empowered to make things better. Speed up to break through. Let’s go, together.

Accessibility Assistance or Accommodation

If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: idisability.administrator@emerson.com .

ABOUT EMERSON

Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability.

With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety.

We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you’re an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you’ll find your chance to make a difference with Emerson. Join our team – let’s go!

No calls or agencies please.

Requisition ID : 24012383

Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.

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