Job Information
Klosterman Baking Company IT System Administrator in Hebron, Kentucky
Job Description:
We are seeking a dynamic and versatile IT Systems Administrator with a strong skill set in Microsoft 365 management, networking, and helpdesk support. As a key member of our IT team, you will play a crucial role in maintaining and enhancing our organization's technology infrastructure. This position requires a proactive individual with a "jack of all trades" mentality, capable of handling a diverse range of IT tasks efficiently and effectively.
Responsibilities:
- Microsoft 365 Management:
• Administer Microsoft 365 services including Exchange Online, SharePoint Online, and Teams.
• Manage user accounts, permissions, and access controls within the Microsoft 365 environment.
• Monitor and optimize Microsoft 365 performance and security settings.
• Provide end-user support and training on Microsoft 365 applications and features.
- Helpdesk Support:
• Respond to IT support requests from users via ticketing system, phone, or in-person.
• Diagnose and resolve hardware, software, and network issues in a timely manner.
• Provide technical assistance and guidance to end-users on IT-related matters.
• Document and maintain accurate records of support activities, solutions, and resolutions.
- System Administration:
• Assist in the administration and maintenance of servers, workstations, and other IT systems.
• Deploy and manage software updates, patches, and security configurations.
• Implement and enforce IT policies, procedures, and best practices.
Requirements
Qualifications:
• Minimum of 3 years of experience in IT support roles, with a focus on Microsoft 365 management, networking, and helpdesk support.
• Proficiency in administering Microsoft 365 services such as Exchange Online, SharePoint Online, and Teams.
• Strong understanding of networking concepts, protocols, and technologies.
• Experience with network troubleshooting tools and techniques.
• Excellent communication and interpersonal skills, with the ability to effectively interact with users at all levels of the organization.
• Proven ability to work independently and collaboratively in a fast-paced environment.
• Certifications such as Microsoft Certified: Modern Desktop Administrator Associate, Microsoft Certified: Security, Compliance, and Identity Fundamentals, or CompTIA Network+ are a plus.
Benefits
Benefits:
• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• Collaborative and supportive work environment. If you're a proactive IT professional with a passion for technology and a knack for problem-solving, we encourage you to apply for this exciting opportunity to join our team