Job Information
Spanish Peaks Mountain Club Activities Manager in Healdsburg, California
Live Your Passion. Add Your Magic.
At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application.
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Activities Manager
SUMMARY
The Activities Manager will be responsible for creating personalized guest interactions in Compass Sports and Paintbox, ensure the accuracy of the rental process, be competent in all budgetary financials, oversee arrival and departure of all guest equipment, coach Associates, and maintain proper record keeping. This individual will be responsible for scheduling; overseeing department cleanliness and department organization, ensuring all standards are met, and will be competent handling guest complaints in a professional manner. This person will be able to train Associates on all Compass Sports experience. They will be a primary resource regarding local conditions, weather, trails, access points, and dining options on property and around the market.
QUALIFICATIONS
College Degree or educational equivalent preferred
2 years of managerial experience
Luxury hospitality experience is a plus
Strong passion for customer service; experience handling and resolving guest concerns in a timely manner
Must be organized
Strong verbal communication skills-ability to communicate effectively with guests and vendors
Have a vast array of knowledge about recreational activities applicable to market
PHYSICAL REQUIREMENTS
Work tasks are performed indoors and outdoors. There is no effective protection from weather. Must be able to stand and exert well-paced mobility for up to 4 hours in length. Must be able to lift up to 60 lbs. on a regular and continuing basis. Must be able to push and pull carts and equipment weighing up to 250 lbs frequently. Must be able to bend, stoop, squat and stretch to fulfill equipment handling tasks
The pay scale* for this position is $77,000-$82,000 annual salary.
*The pay scale is the base salary or hourly wage range, exclusive of incentive pay such as commissions, piece rates, gratuities, and the like, that Montage reasonably expects to pay for the position.
In the United States we are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
At Montage Hotels & Resorts and Pendry Hotels, we’re committed to delivering extraordinary, personalized and authentic experiences. How we get there is by empowering our associates to think creatively. Grow their talents. Encourage them to have fun. And allow them to follow their passion in creating moments guests will long remember. At Montage and Pendry, opportunities for career growth are bountiful, and training programs are open to those seeking advancement. We encourage all of our associates to continuously learn and grow. Working at Montage and Pendry is more than a job; it’s a way of life.
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