Campus Pride Jobs

This job was posted by https://www.kansasworks.com : For more information, please see: https://www.kansasworks.com/jobs/12950812

POSITION SUMMARY

Under the general supervision of the Community Resource Supervisor, the Customer Service - Records Clerk is a non-exempt position under FLSA which performs communication and records duties for the City of Haysville. CRS staff answers incoming telephone calls, obtains necessary information, provides information in support of police and other city personnel, and maintains department records. Must maintain absolute confidentiality of information, data and records obtained through or because of employment with the City.

Must be available to work any shift, weekends and holidays. First shift 7:00 a.m. to 3:00 p.m., second shift 3:00 p.m. to 11:00 p.m. and third shift 11:00 p.m. to 7:00 a.m.

Starting pay is \$18.79 per hour. After (6) six months of continued employment and a positive progressive training evaluation, you will receive a step increase to \$19.35 per hour. Benefits include KPERS retirement, insurance, paid vacation, paid sick leave, paid holidays.

ESSENTIAL FUNCTIONS

• Answers incoming non-emergency calls and contacts appropriate personnel;
• Maintains department records, logs, and files;
• Prepares and mails NCIC validation letters;
• Performs computer and data entry duties;
• Transcribes criminal tape recordings;
• Disseminates records;
• Monitors severe weather conditions, disseminates weather watches, warnings and notifies appropriate personnel;
• Monitors Police Department and Haysville Public Works radios;
• Monitors City camera system for nefarious activity;
• Answers after hours, holiday and weekend calls for water, sewer and street departments and contacts appropriate personnel;
• Fields questions, concerns, and complaints from the general public;
• Perform Court Clerk duties as required;
• Handles money received for dog impounds, insurance companies, and attorneys for report copies;
• Operates NCIC / CJIS Systems;
• Performs clerical duties including typing, filing, and photocopying;
• Utilizes current system to notify on call personnel;
• Performs Notary Public duties;
• Testifies in court;
• Follows department policies and procedures;
• Follows safety procedures and practices;

MARGINAL FUNCTIONS

• Perform record checks as required;
• Assemble cases listed on the court docket;
• Registers voters;
• Assists other city departments;
• Performs other duties as deemed necessary;

Customer Service - Records Clerk

POSITION REQUIREMENT

Experience:A minimum of one year experience is required. Employee is expected to have acquired the necessary information and skills to perform the job reasonably well within one year of employment.

Education:A high school diploma, certified transcript, or GED is required. Must possess National Crime Information Center Full Access certification (or obtain within 6 months of employment). Must possess Notary Public certification (or obtain within 6 months of employment). Must possess a valid Kansas Drivers License (or obtain within 30 days of employment).

Technical Skills:Working knowledge of local geography, computers, office procedures, department policies, and mathematics is required. Must operate computers, telephones, two-way radios, and other department equipment, and must know department codes, signals and acronyms. Must understand and anticipate problems, type with speed and accuracy, prepare reports, follow department policies and procedures, read and interpret written instructions, maps, reports, department logs, and instructional materials. Should remain calm in a crisis situation and possess excellent public relation and organizational skills, and oral and written communication skills in English. Must maintain absolute confidenti lity of information, data and records obtained through or because of employment with the City.

Problem Solving:Occasional independent problem solving. Encounters problems with citizen complaints, prioritizing workload and maintaining quality control.

Decision Making:Occasional independent decision making. Makes decisions about providing citizen assistance, and performing daily duties in the most efficient manner.

Supervision:Works under direction of the Community Resource Supervisor. Has no supervisory responsibilities.

Financial Accountability:Responsible for the safe operation of department equipment and is required to be bonded. Does not participate in the annual budget process.

Personal Relations:Frequent contact with the general public, co-workers, and supervisory personnel. Very limited contact with the governing body.

Working Conditions:No adverse working conditions exist. Wo