Campus Pride Jobs

IHG Hotels & Resorts is one of the world’s leading hotel companies with around 350,000 colleagues working across more than 100 countries. As part of the IHG team, our people help our guests create amazing memories and deliver our purpose of providing True Hospitality for Good.

The InterContinental Hayman Island Resort will immerse you in the wonders of the Whitsundays, working in a five-star luxury environment which offers amazing career growth opportunities, professional training & development and provides a one-of-a-kind experience living and working in a tropical island paradise. We pride ourselves on a diverse and family friendly environment, and welcome applicants with primary school aged children as our island offers a State Primary School.

WHAT’S THE JOB?

The Workforce Planning & Productivity Analyst is responsible for driving effective rostering, routine analytics, and planning processes across the Resort. This role will coach, educate, and inform the leadership team on Award interpretation and application, manpower plans and driving high performance culture.

YOUR DAY-TO-DAY

People

· Be a “super user’ in UKG Workforce Pro and assist in developing education and conduct training to increase usability.

· Develop and maintain a multiskilled workforce through promotion of job rotation and multi-hire.

· Maintain and complete ongoing UKG Workforce Pro system administration including upkeep of Agency & Secondment Imports, Flexible department forms and Manger Access.

· Partner closely with the leadership team and build effective relationships to enable coaching and education on effective and proactive scheduling processes and overtime reduction

Responsible Business

· Have a passionate understanding of Labour Legislation and HR practices and report potential risks

· Monitor and report fortnightly Leave Balances and utilisation (including shift workers 5th week annual leave provisions) to reduce leave liability to the business.

· InterContinental Hayman Island Resort is committed to providing and maintaining a safe and healthy workplace for all employees as well as clients, visitors and members of the public. Hazards and risks to health and safety will be eliminated or minimised, as far as is reasonably practicable. During your employment you must take reasonable care for your own health and safety, including completion of all training required, following all work health and safety

procedures, instructions, and protocols, safely use safety equipment and personal protective equipment for your role and report any incidents and injuries in a timely manner.

· As a representative of the leadership team at InterContinental Hayman Island Resort, the willingness to exemplify Work Health Safety and Environment initiatives and applications is an essential part of your role. This includes proactively leading, engaging with and driving a positive safety first culture within and outside your department.

Guest Experience

· Dive into property efficiency systems, including HUB, to promote system utilisation to monitor and improve productivity and guest satisfaction.

Financial

· Be responsible for driving daily time and attendance compliance, completion of timecard exceptions/approvals and overtime review to deliver accurate reporting of labour cost.

· Report and monitor labour expenditure and daily departmental profitability while participating in weekly optimisation meetings as needed and identify gaps to forecast.

· Lead UKG Payroll Closure finalisation by ensuring timecards have been completed accurately, are compliant with a focus on minimising overtime and make-up hours. Partner with Payroll Team and aid in resolving queries in a timely manner.

· Assist in annual Budget and monthly Forecasts submission for labour costs.

· Complete other duties as assigned.

WHAT WE NEED FROM YOU

· The passion to coach and develop colleagues to increase knowledge and awareness of effective rostering principles and payroll management.

· Strong interpersonal skills with the ability to foster trusting relationships and a "here to help" attitude.

· Demonstrate a high level of integrity, self-motivation, ability to work individually while also being part of a team.

· high standard of written and verbal communication and collaboration skills and attention to detail.

· Advanced IT Skills, particularly Excel

· Your experience within operations, preferably within the Hotel environment will assist in your delivery of efficiency, effectiveness, and high performance.

· Flexibility – Work hours may alter depending on Resort Requirements including on call and after hours

What we offer

· World class Staff Facilities including excellent Subsidised Accommodation with dedicated facilities including a pool, beach area, two gyms, bar, buffet diner, laundry, movie room, corner store and sports fields

· An exciting and ever-changing Staff Activities Calendar filled with an abundance of recreational activities such as tennis, yoga, meditation, hikes, markets, crafts and much more.

· Extensive Career Development opportunities with dedicated onsite trainers and an abundance of professional development including multi-hire programs, skills training, and optional courses.

· IHG Australia’s myBenefits program including paid birthday leave, wellbeing hub, employee room rates, service recognition celebrations & myPerks platform with an extensive list of lifestyle and retail discounts from over 400 of Australia and New Zealand’s most popular retailers.

How to Apply

Please visit Careers - InterContinental Hayman Island [link removed] for further information regarding living and working on Hayman Island including accommodation types, facilities, and FAQ’s.

We also invite you to learn more by following our social channels:

· Facebook via @ICHIRcareers and Instagram via @ihgaustraliacareers

We are proud to be IHG and we know you will be too.

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?

As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental®️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.