Campus Pride Jobs

The Village for Families and Children

Administrative Assistant - LYNC

Details

Job Tracking ID:512620-880038 Job Location:Hartford, CT Job Level:Mid Career (2+ years) Level of Education:High School/GED Job Type:Full-Time/Regular Date Updated:06/06/2024 Years of Experience:2 - 5 Years Starting Date:ASAP Salary:17.00

Job Description

Our Mission:

The Village was one of the first agencies in the country to provide homes for neglected children. Today, we continue to achieve our mission to build a community of strong, healthy families who protect and nurture children by providing a full range of behavioral health, early childhood and youth development, substance use treatment and support services for children, adults and families in the Greater Hartford, Connecticut region.

Named a Connecticut Top Workplace for four consecutive years with national distinction for workplace culture and diversity, equity and inclusion practices, you can be sure youre joining an organization thats just as committed to your success as we are to those we serve.

https://thevillage.org/careers/

Starting hourly rate is $17.00 per hour

JOB SUMMARY

LYNC:

The LYNC administrative assistant works in The Village electronic health record system and with the Court Support Services Division (CSSD) system. They are responsible for the management of referrals in a timely manner in the CSSD system, participates in and takes notes during all meetings, assists in managing accurate flex funding requests and all receipts to submit to funders and works closely alongside the Program Director and the LYNC team members to assist in other duties assigned.

KEY RESPONSIBILITIES

1. Greet all clients and visitors in a professional and courteous manner. Notify appropriate staff of visitor arrival and provides assistance and directions, as needed.
2. Responsible for answering calls for programs assigned and providing reminder calls before appointments.
3. Receives and processes referrals, facilitates scheduling and sets up translation services if needed.
4. Responsible for completing Intake and Admissions process. Responsible for coordinating all new admission paperwork for clients, verifying and recording necessary personal information. Responsible for check-in/check-out process for clients. Scheduling of client assessments and appointments.
5. Professionally Interact with clients to provide and process information in response to inquiries and concerns including requests for additional information related to agency programs and services.
6. Responsible for dissemination and distribution of all agency faxes and other forms of communication.
7. Monitor reception/waiting area to ensure cleanliness and client safety.
8. Provide information to service providers.
9. Maintain communication with Records department regarding medical records.
10. Monthly data entry for program evaluation and quality assurance
11. Creation of assessment packets and other materials.
12. Complete ordering of program supplies

Provides administrative support and back-up for other agency departments and sites

Experience and Skills

EDUCATION

• High school diploma or equivalent.

EXPERIENCE

• A minimum of two to three years of customer service experience. Excellent telephone and verbal communication skills. Sound knowledge of office/telephone etiquette and customer service principles and practices.
• Bilingual (English/Spanish) preferred
• Sound judgment and ability to adapt to change and meet demands of the work environment.
• Proficient in the Microsoft suite (Outlook, Word, Excel).
• Familiarity with an EHR (Electronic Health Record), experience with other client-based applications is a plus
• Must be detail oriented with ability to multi-task and complete large volume of work. Accurate typing skills and ability to create gra matically correct written correspondence if needed.
• Must be able to work in a team environment. Must be culturally competent to work with diverse populations and interact with others.
• General office skills including filing, organizing and scheduling.
• Maintain confidentiality of information. Knowledge of federal HIPPA laws
• Must be punctual and flexible.
• Must be able to travel between Village and other sites.
• Physically able to perform the essential functions of the position, with or without reasonable accommodations.

Job Benefits

As a Village employee, you should feel confident that your health and well-being is one of our highest priorities.

We offer eligible employees and their dependents comprehensive, flexible benefits.

https://thevillage.org/our-benefits/

The Village for Families and Children is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

Apply Here:https://www.click2apply.net/Qy8d6ktJZ2GJbhOKKUW1A8

PI241967146