Job Information
Island Resort and Casino Slot Attendant - Full Time in Harris, Michigan
POSITION: SLOT ATTENDANT
HOURS: FULL & PART TIME POSITION(S); MUST BE AVAILABLE TO WORK ALL SHIFTS, WEEKENDS AND HOLIDAYS WAGE: $9.50 / HOUR + TIPS (Shift Differentials for 1st & 3rd) ESSENTIAL DUTIES AND RESPONSIBILITIES: Provide superior customer service to our customers, internal and external. Perform jackpot payouts, coin fills, and ticket fills as needed. Assist customers as needed with jackpots, fills, tickets, complaints, etc. Explain to customers when asked how ticket in/ticket out and Promo Cash work. Direct customers should they need further assistance. Understand the use of tilt codes and how to resolve them to assist a customer or repair a machine. Provide change to customers. Sign out money wallet from cage and maintain an allotted amount of money in wallet, return to cage at shift's end with same amount enclosed. Sign-out slot keys at the beginning of shift and sign them back in at shift's end. Call in to Surveillance and log at Cage any tips received. Perform some minor repairs to slot machines when necessary. Clean machines (external and internal), replace bulbs when needed, and perform other preventative maintenance on machines when time allows. Assist with machine moves, installs, and take-downs. Meet with Slot Supervisor to review activity. Attend all slot departmental meetings and/or training sessions.