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Marrakech, Inc. Lead Program Counselor- Hamden in Hamden, Connecticut

Lead Program Counselor- Hamden

Hamden, CT, USA Req #1758

Monday, February 12, 2024

Marrakech is looking for staff to work with our wonderful participants with developmental disabilities, physical, behavioral or other needs in a group home setting. We seek nurturing people who will provide care with respect and dignity as well as promote independence and community integration.

420- Lead Program Counselor

This home is looking for a lead program counselor to work with wonderful adults with developmental disabilities and significant physical needs. We seek nurturing people who will provide care with respect and dignity as well as promote independence and community integration.


  • Models best practices in carrying out Program Counselor responsibilities.

  • Under direction of Manager, oversees the purchase of food for individuals, and ensures that dietary requirements are met for individuals.

  • Reviews grocery intake to be sure that the program is stocked with appropriate food according to the menu and that the purchases are delivered to the program site as listed on the receipts.

  • Demonstrates and Implements incidental teaching.

  • Assists nurse by scheduling and ensuring that medical appointments are fulfilled and have the appropriate follow up.

  • Assists with medication group by ensuring that doctor’s order is complete with medications and data before the meeting and coordinating individuals’ attendance.

  • Places medication orders on the first Tuesday of each month.

  • Updates and labels monthly menus, and files previous ones. Notes any substitutions to nurse.

  • Implements a daily schedule incorporating daily living skills and community experience that reflects program goals per OPS.

  • Teaches staff on duty how to implement policy, procedures, and programs, daily, during all shifts. Documents this training.

  • Relates pertinent information from group voice mails and memos to all staff. Communication by writing/typing in log book/Therap, verbal communication in person and call staff when needed.

  • Daily check of program books and third shift medication audit to be sure documentation occurred for previous shifts.

  • Daily overnight voice mail audits, documentation of these audits and immediate report of breaches to the Facility Manager verbally and in writing.

  • Provides direct care to individuals including medical, dietary, hygienic, behavioral supports, medication administration and teaching programs.

  • Monthly calls to Business Office, by third day of month, to report the individual census.

  • Prepares and presents reports, regarding responsible program site, at cluster meeting.

  • Counts Cash On Hand upon arrival to shift and reports any inaccuracies immediately to the Coordinator.

  • Maintains a safe and clean work environment and assures that agency property is well maintained and home is clean, orderly and safe.

  • Provides nighttime and weekend supervision to program staff at group home and other homes in assigned cluster during scheduled hours.

  • Works at least one weekend shift as indirect hours.

  • Provides On-Call support during the 2 days per week that manager is off. May coordinate with manager for coverage at other times as needed.

  • Maintains calendar of medical appointments, cleaning schedule, menus, and recreation.

  • Coordinates and follow up to ensure that meaningful recreation and leisure activities are offered to the individuals.

  • Follows the procedures, protocols, and policies as outlined in the Personnel Policies and Program Policy and Procedures manuals.

  • Attends cluster and staff meetings and required in-service training.

  • Drives vehicles safely.

  • Reports unsafe situations to the Program Manager in a timely manner, and follows up with appropriate corrective measure.

  • Lifts and transfers individuals as required. Lifts, transfers, and positions individuals when required as stipulated in service plans.

  • Gathers items for monthly packet and submits to the manager in a timely fashion.

  • Ensures that the home is compliance with all licensing requirements, by correcting and immediately reporting non-compliance and documenting this process.

  • Implements and documents behavioral and activity of daily living skills programming daily.

  • Documents programs, incident reports, abuse and neglect reports, safety reports, fire drills, and other items. Uses communication logs, nursing logs, voice mail, Therap and other communication methods appropriately.

  • Implements Physical/Psychological Management Training as required

    Shift Details: Tuesday- Friday 10a-6pm, Saturday 8a-4pm


  • Paid time off (PTO) and Dedicated Sick Time

  • Paid Holidays

  • New Year’s Day

  • Martin Luther King, Jr. Day

  • Memorial Day

  • Juneteenth

  • Independence Day

  • Labor Day

  • Thanksgiving

  • Christmas

  • Paid and Unpaid Leave for:

  • Bereavement

  • Jury Duty

  • Disaster Relief Volunteer

  • Family and Non-FMLA Medical Leave

  • Military Leave

  • Employer- Sponsored Medical, Dental, Vision and Life Insurance (for full time employees)

  • External Employee Assistance Program (EAP) (for full time employees)

  • 401K and Profit Sharing Plan

  • Educational Benefits, Including:

  • DSP Credentialing through the NADSP

  • Tuition Reimbursement

  • Tuition discounts at local colleges and universities

  • Access to Various Voluntary Insurances and Benefits

  • Staff Recognition Program

  • Other Financial Benefits, Including but not limited to:

  • Dayforce Wallet (On-Demand Pay)

  • Marrakech’s Homeownership Program

  • Perfect Attendance Bonus Program

  • Recruitment Referral Bonus

  • Other Corporate Discount Programs

Marrakech is an equal opportunity employer. Marrakech, Inc. does not discriminate on the basis of sex, race, color, religion, age, disability, status of veteran, national or ethnic origin, or sexual orientation.

Other details

  • Pay Type Hourly

  • Hiring Rate $19.02

  • Required Education High School

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  • Hamden, CT, USA